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At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we’re working on this mission—one patient at a time. We’re a national leader in a movement called value-base care which aims to improve treatment outcomes and keep costs down. Our internal culture is one that promotes respect and consistently recognizes the impact that individual employees have on the mission of the organization. We are seeking an experienced Director of Risk Management (RN) to lead our clinical risk management program across our multi-specialty practice. This is a key leadership role responsible for evaluating clinical events, reducing liability exposure, enhancing patient safety systems, and partnering with providers and leadership to strengthen our culture of safety.Position SummaryThe Director of Risk Management (RN) oversees all aspects of clinical risk identification, reporting, investigation, and mitigation. This role serves as the primary liaison with Revere Health’s malpractice insurance carrier, coordinates enterprise-wide event management, and supports providers in delivering safe, transparent, high-quality care. The ideal candidate brings strong clinical judgment, analytical ability, and the communication skills needed to work effectively across diverse teams and locations.Key ResponsibilitiesEvent Investigation &amp; Analysis<ul><li>Receive and review adverse events, near misses, errors, and clinically related patient complaints.</li><li>Lead and support thorough event reviews and root cause analyses (RCAs).</li><li>Identify system vulnerabilities and trends to drive preventive strategies.</li><li>Maintain centralized event reporting and ensure timely follow-up and resolution.</li><li>Prepare incident summaries, dashboards, and reports for leadership and committees.</li></ul>Malpractice Insurance Coordination<ul><li>Serve as the primary contact for the organization’s malpractice insurance carrier.</li><li>Assist providers with compliant and timely reporting of incidents or potential claims.</li><li>Coordinate case reviews and documentation needs with insurance representatives and legal counsel.</li></ul>Risk Identification &amp; System Improvement<ul><li>Conduct proactive risk assessments of clinical processes, workflows, and documentation practices.</li><li>Collaborate with operational and clinical leaders to implement corrective action plans.</li><li>Support enterprise quality and patient safety initiatives and ensure alignment with risk management priorities.</li><li>Monitor patient care trends to identify emerging risks related to new services or care models.</li></ul>Education &amp; Communication<ul><li>Provide staff and provider education on reporting processes, disclosure practices, and risk prevention.</li><li>Support clinicians in communicating with patients and families following adverse events, applying Just Culture principles.</li><li>Facilitate debriefings and promote psychological safety after significant or stressful incidents.</li></ul>Skills &amp; Competencies<ul><li>Exceptional verbal and written communication skills.</li><li>Strong critical thinking, interpersonal, and problem-solving abilities.</li><li>Proficiency with Microsoft Office (Word, Excel) and electronic reporting tools.</li><li>Ability to work collaboratively with clinicians, leadership, and staff across multiple locations.</li></ul>Qualifications<ul><li>Bachelor’s Degree in Nursing or related field required.</li><li>Current RN licensure in the State of Utah.</li><li>Minimum 3–5 years of clinical RN experience.</li><li>1–3 years of experience in risk management, quality improvement, or patient safety (ambulatorily focused preferred).</li><li>Knowledge of malpractice insurance processes, event investigation methodologies, and regulatory standards.</li></ul>

Revere Health

Director of Risk Management (RN) - Full-Time - Provo

Essential Job Functions:&nbsp;This position combines medical assisting duties with the duties of a financial coordinator to obtains prior authorizations and patient assistance for cancer patientsMedical Assistant<ul><li>Provides courteous and friendly service to all patients and contributes to a positive team-based work environment.</li><li>Facilitates good patient care under the supervision of a physician.</li><li>Prepares patients for examination and treatment.</li><li>Prepares exam room with necessary equipment and supplies.</li><li>Assists with the scheduling of tests and treatments, pre-authorizations as indicated.</li><li>Maintains patient records and other information General Skills.</li></ul>Oral Dispensing Financial Coordinator<ul><li>Assure the timely authorization and coverage for all oral chemotherapy and other prescribed oral medications in the Medical Oncology Department.</li><li>Facilitate the acquisition of financial patient assistance when necessary.</li><li>Maintain surveillance of the timely dispensing and surveys required for patients to adhere to their prescribed medication regimen.</li><li>Assist in communication with the patient, oncologist, insurance companies, pharmacist, nurses, lab and other healthcare-related parties.</li></ul>Required skills<ul><li>Strong interpersonal skills including strong verbal and written communication skills.</li><li>Ability to work in a stressful environment reacting calmly and effectively in emergency situations.</li><li>Ability to work as a team player – recognizing that each person’s contributions are integral to the delivery of excellent patient care.</li><li>Clinical Skills: - accurate vital signs (Blood pressure, Radial pulse, Temperature, Height, Weight) - Infection Control: PPE, Handwashing, Sharps containers, Biohazard disposal. - Equipment Use and Maintenance (Ophthalmoscope/Otoscope, O2 saturation monitor, Thermometer). - Electronic medical record access patient's chart, physician schedule, tasking Rx refills/authorizations, lab results, record vital signs, medications, imaging results.</li></ul>Qualifications:<ul><li>Experienced Medical Assistant, or equivalent experience as a CNA, with minimum of 3 years’ experience.</li><li>Current CPR certification or obtain within 4 months of hire.</li><li>Knowledge of medical terminology.</li></ul><ul><li>Ability to bend, reach, lift, pull, push, and/or carry up to 10 pounds regularly and up to 50 pounds occasionally is required. Ability to stand and sit for prolonged periods of time is required.</li></ul><ul><li>Oncology experience preferred but not required.</li><li>Must meet all state laws and regulations governing the practice of in-office dispensing.</li><li>Team player with positive attitude.</li></ul>

Experienced CNA or Medical Assistant & Dispensing Financial Coordinator

Revere Health’s mission is to put its patients’ health above all else. As the largest independent multi-specialty physician group in Utah, Revere Health focuses on reducing healthcare costs and providing care that improves patient outcomes. In every interaction, whether with patients or colleagues, we strive to adhere to our core values of accountability, collaboration, and excellence. Our internal culture is one that promotes respect and consistently recognizes the impact that individual employees have on the mission of the organization.Position SummaryAs the Cardiology Patient Transition Coordinator, you will play a key role in supporting patients during the transition of our cardiology clinic. This position focuses on providing compassionate, knowledgeable, and efficient assistance to help patients navigate their next steps in care. You will guide patients in identifying appropriate providers within our organization or in the broader community, ensuring continuity of care and a positive patient experience.Essential Duties &amp; Responsibilities<ul><li>Serve as the primary point of contact for patients seeking cardiology follow-up or continued care.</li><li>Assist patients in understanding their care options, including in-network and external resources.</li><li>Coordinate referrals to other providers, clinics, or health systems based on patient needs and preferences.</li><li>Work closely with internal departments and clinics to ensure smooth handoffs.</li><li>Maintain up-to-date knowledge of available providers and services in the region.</li><li>Ensure timely communication with patients via phone, email, or other communication channels.</li><li>Document all interactions and referral activities in the electronic health record (EHR).</li><li>Address and escalate patient concerns or complex cases to leadership or care coordination teams as appropriate.</li><li>Maintain confidentiality and comply with HIPAA and other relevant regulations.</li></ul>Minimum Qualifications<ul><li>Knowledge of cardiology terminology, procedures, and common conditions (obtained through experience in a cardiology or healthcare setting).</li><li>Excellent interpersonal and communication skills, with a patient-centered approach.</li><li>Strong organizational skills and attention to detail.</li><li>Proficiency in using electronic health record systems (e.g., Epic, Cerner) and Microsoft Office Suite.</li><li>Ability to work independently and collaboratively in a fast-paced, transitional environment.</li><li>Prior experience in referral coordination, patient navigation, or clinical support roles.</li><li>Experience in working with insurance plans and understanding in-network vs. out-of-network referrals.</li><li>Medical Assistant or similar clinical background (preferred but not required).</li></ul>

3 Project Management / Professional Services Jobs in Provo, UT, USA