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<h2>APPLY <a href="https://reach-out-and-read.breezy.hr/p/a46305725843-national-communications-manager" target="_blank">HERE</a>!</h2>The OpportunityAs the Communications Manager, you will have the unique opportunity to shape and support visual and verbal communications and marketing campaigns across the Reach Out and Read network.As a member of Reach Out and Read National’s Department of External Affairs, the Communications Manager will write and/or design content for a variety of digital and print communications, from crafting text and creating visuals for a social media post for an emerging Affiliate to designing a digital ad or one-sheet for National. The new position requires both a keen eye for design and a keen ear for words — they’ll be deeply involved in both writing and design across the nonprofit’s network.The position will create, manage, and share engaging, brand-oriented, paid and organic content for Reach Out and Read National and its Affiliates and/or support Affiliate staff in doing so. They will coordinate print and digital collateral, e-newsletters, website content, and more. The position also handles a variety of administrative tasks, including working with vendors, creating processes, scheduling meetings, and more. The role reports to the National Senior Director of External Affairs and the National Director of Marketing and Design.Your Key Responsibilities Will Include:Content and Collateral Creation (45%):<ul><li>Work with Senior Director of External Affairs and the National Director of Marketing and Design to identify communications and marketing needs and strategies and to create and deploy brand content for internal/external audiences.</li><li>Plan, draft, revise, and design Reach Out and Read print and digital collateral, including advertising, mailers, paid social media, posters, one-sheets, infographics, donor materials, branded items, and more.</li><li>Research, write, and create original, brand-aligned content for Reach Out and Read National to use on social, digital, and print platforms.</li><li>Work with the External Affairs team to execute email marketing, including newsletters, fundraising campaigns, news updates, and more across Reach Out and Read National.</li><li>Draft copy for press releases, event invitations, print collateral, and more.</li><li>Write, edit, and place web and promotional copy, including alt text for images. Ensure information presented on sites is current and correct.</li><li>Upload and embed videos and other content. Edit photos for the web.</li><li>Work with web developer to design compelling landing pages.</li><li>Track digital analytics across multiple platforms and create reports.</li><li>Track media mentions. Catalog notable media coverage on web pages.</li><li>Maintain a content calendar.</li><li>Ensure that Reach Out and Read’s promotions are accessible across all platforms and inclusive for all audiences.</li></ul>Affiliate Communications and Marketing Functions (45%):<ul><li>Work with Senior Director of External Affairs and Reach Out and Read Affiliates to identify communications and marketing needs and strategies and to create and deploy brand content for internal/external audiences.</li><li>Research, write, and create original, brand-aligned content for Reach Out and Read Affiliates to use on social, digital, and print platforms and/or tailor Reach Out and Read National content for Affiliate use.</li><li>Plan, draft, design, and/or localize a variety of Reach Out and Read print and digital collateral for Affiliates.</li><li>Work with National Director of Marketing and Design to utilize National’s marketing and promotional budgets for Affiliate work and/or to help Affiliates build their own.</li><li>Review and track ROI and engagement data and analytics.</li><li>Liaise with National’s PR consultants and handle requests for Affiliate interviews, quotes, etc.</li><li>Work with the External Affairs team to assist Affiliates with select email marketing, including newsletters, fundraising campaigns, news updates, and more.</li><li>Make edits and maintain some internal and external Affiliate websites.</li><li>Manage engagement across social channels for select Affiliates, particularly in new geographies.</li><li>Develop and grow the scope of tools, training, and resources provided to Affiliate leaders and staff to drive the impact of marketing across the organization.</li></ul>Other Communications Functions (10%):<ul><li>Edit copy for accuracy, clarity, grammar, style, campaign continuity, and brand consistency. Recommend edits that improve the quality of the copy, the meaning of the message, and reflect Reach Out and Read’s overall brand voice and tone.</li><li>Ensure consistent messaging and image, both visually and verbally, across all platforms.</li><li>Generate creative ideas.</li><li>Work comfortably with varied stakeholders.</li><li>Handle other administrative duties – scheduling meetings, communicating with vendors, and more – as assigned.</li></ul>Qualifications and ExperienceThere are innumerable ways to learn, grow and excel professionally. We respect this when we review applications and take a broad look at the experience of each applicant. We want to get to know you and the unique strengths you will bring to the work. We’ll honor your lived and professional experience as key aspects of your candidacy for the role and prioritize applicants with experience dismantling the structural inequities that disproportionately impact children and families with traditionally marginalized identities. We are most likely to be interested in your candidacy if you can demonstrate the majority of the qualifications and experiences listed below and are committed to doing this work from an equity lens:<ul><li>Commitment to increasing equity in opportunity and outcomes for children and to recognizing factors known to significantly impact differential outcomes for children, including race, ethnicity, language, and socio-economic status.</li><li>Three to five years’ relevant work experience in graphic design.</li><li>Two to three years’ relevant work experience in writing and editing, content creation, email marketing, and website management.</li><li>Experience in public relations, communications, or marketing for a nonprofit highly desired.</li><li>Experience in social media management. Adept across social media platforms, including basic experience creating multimedia content.</li><li>Experience working on websites and within content management systems.</li><li>Skilled in Adobe Creative Suite with experience in Canva.</li><li>Skilled in Microsoft Office, with a strong knowledge of Word, Excel and PowerPoint.</li><li>Strong writing, editing, and design skills.</li><li>Comfortable working in a fast-paced, remote environment on tight deadlines.</li><li>Team player used to working collaboratively and in an editing environment.</li><li>Able to clearly and precisely express complex ideas with interesting and compelling angles.</li><li>Strong organizational skills, including a track record of balancing and prioritizing multiple priorities simultaneously.</li></ul>Position SpecificationsThis is a full-time, exempt position. This remote role will work from a home-based office and will require national travel for meetings and projects four to five times each year.Compensation and BenefitsThe salary range for this position is $63,000-$67,000 and is commensurate with experience. Reach Out and Read offers a robust benefits package including medical, dental and vision insurance, 401(k) retirement plan with match, paid time off, and more.<h2>APPLY <a href="https://reach-out-and-read.breezy.hr/p/a46305725843-national-communications-manager" target="_blank">HERE</a>!</h2>

Reach Out and Read

National Communications Manager

POSITION: &nbsp;Associate Editor for ProceedingsLOCATION: &nbsp;Providence Rhode IslandABOUT THE AMERICAN MATHEMATICAL SOCIETYThe American Mathematical Society (AMS), founded in 1888, is a non-profit membership organization that is dedicated to advancing research and connecting the diverse global mathematical community through our publications, meetings and conferences, MathSciNet, professional services, advocacy, and awareness programs. &nbsp;The AMS has 30,000 members worldwide and offices in Rhode Island, Michigan, and Washington, DC.WHY WORK AT THE AMSAt the AMS we value excellence, inclusivity and teamwork. We work at the forefront of advancing and connecting the diverse mathematical community worldwide, and we are seeking curious, innovative, collaborative individuals to join our team.<ul><li>Excellent work-life balance with potential for hybrid work</li><li>Generous benefit offerings including:<ol><li>9.5% employer contribution to 403(a) Retirement Plan&nbsp;</li><li>100% employer-paid Life, AD&amp;D, Short- and Long-Term Disability Insurance</li><li>Medical and dental coverage with employer cost share&nbsp;</li><li>Voluntary vision, Life/AD&amp;D, and Long-term Care Insurance available through payroll deduction</li></ol></li><li>12 paid holidays&nbsp;</li><li>Generous paid time off</li><li>Technology equipment reimbursement for applicable roles</li><li>Tuition reimbursement</li><li>Commitment to equity, diversity, inclusion and a welcoming environment</li></ul>SUMMARY:Associate Editor for Proceedings is responsible for the pre-production process for all AMS proceedings series. In addition, Associate Editor for Proceedings provides primary program support to two Acquisition Editors.ESSENTIAL FUNCTIONS:<ul><li>Responsible for the acquisition and pre-production process for all AMS proceedings series. &nbsp;This includes, but is not limited to, attending selected AMS meetings, receiving proposals, handing the review process with the editorial committees, communicating with editors and authors, including sending out instructions and paperwork, organization and handling of manuscript submissions, all steps associated with sending the volume into production, writing of promotional text for the back covers, preparation of materials for pricing, and handling complimentary copies.</li><li>Provides program support to two Acquisition Editors; provides supplementary administrative support to other Acquisition Editors if needed.</li><li>Prepares and issues book contracts using templates.</li><li>Completes all aspects of pre-production processing for designated books.&nbsp;</li><li>Prepares project sheets and pricing models for designated books for the Book Project Review meetings.</li><li>Participates in the development of new Departmental information management systems and workflows.</li><li>Assists with the preparation of descriptive marketing for book titles and series as needed.&nbsp;</li><li>Assists with the collection, analysis, and presentation of data relating to the book publishing program.</li><li>Provides staff support for designated book editorial committees.&nbsp;</li><li>Performs various duties related to book publication, including database entry, maintenance of book pages, maintenance of author discounts, preparation of tracking reports.</li><li>Maintains documentation for procedures and policies related to the Essential Functions.</li><li>Handles routine correspondence&nbsp;within and outside the organization.&nbsp;</li><li>Performs other or similar related duties as requested or assigned.</li></ul>INTERNAL AND EXTERNAL RELATIONSHIPS:<ul><li>Works with other members of the Editorial Department, as well as with members of Electronic Prepress, Creative Services, Sales and Marketing, and Fiscal Departments as needed.</li></ul>SUPERVISORY RESPONSIBILITIES:<ul><li>None</li></ul>QUALIFICATIONS: &nbsp;To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Bachelor's degree with a minimum of 2 years’ related experience, or equivalent professional experience; experience in academic or scholarly publishing is preferred.</li><li>Must be organized, responsible, and able to handle multiple priorities with minimum supervision.&nbsp;</li><li>Excellent oral, written, and technical skills are essential. &nbsp;</li><li>IT literate in a Windows environment, with a willingness to learn proprietary databases.</li></ul>ATTRIBUTES AND COMPETENCIES: &nbsp;&nbsp;The following attributes and competencies are indicators of the skills and/or behaviors necessary to successfully perform the essential functions of the position:<ul><li>Demonstrates understanding of organization’s mission, structure, culture, and constituencies</li><li>Demonstrates knowledge of own department’s work activities and mission; understands how own job impacts work of department</li><li>Responds positively to changes in the organization and the workplace</li><li>Demonstrates flexibility in responding to work demands</li><li>Demonstrates and communicates respect for the opinions and beliefs of other people at all levels and fosters a climate of mutual respect</li><li>Plans and organizes work effectively</li><li>Accepts accountability for job performance and results</li><li>Works effectively with others in a variety of settings</li><li>Uses communication tools effectively (e.g., presentation, verbal, writing, relationship building, negotiating, listening) to meet needs of audience and/or situation</li><li>Maintains professional composure in challenging situations</li><li>Exercises discretion in identifying, handling, and safeguarding confidential information</li><li>Addresses issues constructively, building cooperative relationships within and across departments</li><li>Receptive to feedback and willing to try different approaches in order to achieve the best results</li></ul>PHYSICAL DEMANDS: &nbsp;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Duties performed cause light fatigue of eyes, fingers, or other faculties due to long periods of standing, sitting or repetitive motion</li><li>Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices</li></ul>WORK ENVIRONMENT/CONDITIONS: &nbsp;&nbsp;The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Typical office environment, climate-controlled, minimal noise</li><li>Performing primarily sedentary work with limited physical exertion and lifting up to 20 lbs.</li><li>Extended work hours may be required to meet project deadlines or resolve unexpected problems</li><li>This position is required to be in-office with hybrid potential</li></ul>Affirmative Action/EEO StatementThe American Mathematical Society is committed to creating a diverse environment and is proud to be an equal opportunity employer. The AMS supports equality of opportunity and treatment for all individuals, regardless of sex, gender identity or expression, race, color, national or ethnic origin, religion or religious belief, age, marital status, sexual orientation, disability status, economic background, veteran, or immigration status, or any other social or physical component of their identity.Other duties disclaimer:&nbsp;Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. It is not intended as an employment contract. &nbsp;

American Mathematical Society

Associate Editor for Proceedings

Position Number: 129673Title: ManagerFunctional Title: Senior Communications ManagerCategory Status: 33-Exempt RegularApplicant Search Category: StaffUniversity Authorized FTE: 1.00Unit: PLCY-Do Good Institute<h3>Campus/College Information:</h3>Founded in 1856, University of Maryland, College Park is the state’s flagship institution. Our 1,250-acre College Park campus is just minutes away from Washington, D.C., and the nexus of the nation’s legislative, executive, and judicial centers of power. This unique proximity to business and technology leaders, federal departments and agencies, and a myriad of research entities, embassies, think tanks, cultural centers, and non-profit organizations is simply unparalleled. Synergistic opportunities for our faculty and students abound and are virtually limitless in the nation’s capital and surrounding areas. The University is committed to attracting and retaining outstanding and diverse faculty and staff that will enhance our stature of preeminence in our three missions of teaching, scholarship, and full engagement in our community, the state of Maryland, and in the world.<h3>Background Checks</h3>Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify someone from employment. Prior to any adverse decision, finalists have an opportunity to provide information to the University regarding the background check. The University reserves the right to rescind offers of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed. Offers are contingent on providing proof of employment eligibility in the United States no more than 3 days after the initial start date. If this proof is not provided within this timeframe, the offer may be rescinded or employment terminated.Position Summary/Purpose of Position:The Senior Communications Manager is a critical leader of strategic communications, marketing and branding strategy for the advancement of the transformational Do Good Institute at the University of Maryland that further expands the reach of the Do Good Campus and the thought leadership and reputation of the Institute, School of Public Policy, and the University of Maryland in nonprofits, philanthropy, social impact and civic engagement fields. The Senior Communications Manager will lead strategic efforts, projects and programming that elevate and advance the Institute’s major goals across our Do Good Campus, our Do Good Lab (research), and our Nonprofit Leadership Executive Education and Training. The position will oversee the success of the Institute’s communications team, effective budget management and several critical consultants and contractors.<h3>Benefits Summary</h3>Top Benefits and Perks:<a href="https://pa-hrsuite-production.s3.amazonaws.com/1231/docs/2079811.pdf" target="_blank">Exempt Benefits Summary</a><h3>Minimum Qualifications:</h3>Education:<ul><li>Bachelor’s Degree in communications, marketing, higher education, nonprofit, public, social sector(s) or other fields relevant to the position.</li></ul> Experience:<ul><li>Two years of prior direct supervisory experience.</li><li>7+ years of relevant professional work experience in communications, marketing, higher education, nonprofit, public, social sector(s) or other fields relevant to the position.</li><li>Demonstrated ability to lead communications, marketing and branding for a large and multi-faceted organization within a large institution.</li></ul>Knowledge, Skills, and Abilities:<ul><li>Demonstrated excellence in leading and elevating communications, marketing, branding and other strategic efforts for a large organization.</li><li>Ability to manage, mentor and support the development of multiple team members and oversee multiple contractors and vendors.</li><li>Ability to cultivate and steward important partnerships and relationships on and off campus</li><li>Exceptional organizational and project management skills to manage multiple deadlines, projects, relationships, contracts and details.</li><li>Outstanding verbal and written communication skills.</li><li>Demonstrated ability to work independently as well as cooperatively in a team environment; and must possess sound judgment, tact, and diplomacy in working with a variety of personalities and constituencies internally, across UMD, and externally.</li><li>Demonstrated commitment to expanding multicultural knowledge, awareness, and skills as evidenced by demonstrating self-awareness; understanding and valuing others; demonstrating knowledge of social inequalities; interacting effectively with a diversity of people; fostering equity and inclusion.</li><li>Budget management experience.</li><li>Superb writing and copy editing skills for web and print communication, demonstrated knowledge of AP Style preferred.</li><li>Knowledge of and experience with web content and site management, email marketing systems, social media platforms and digital media management.</li></ul>Preferences: Familiarity with the systems and processes of the University of Maryland or a similarly large and complex university or similar educational organization<h3>Additional Certifications:</h3>Job RisksNot Applicable to This PositionPhysical Demands<ul><li>While performing the duties of this job, the employee is frequently required to sit; talk; or hear.</li><li>The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop; kneel; or crouch.</li><li>The employee must occasionally lift and/or move up to 25 pounds.</li><li>Specific vision abilities required by this job include close vision, distance vision and depth perception.</li></ul>Posting Date: 08/16/2024Closing Date: Open Until FilledBest Consideration Date 09/08/2024<h3>Diversity Statement:</h3>The University of Maryland, College Park, an equal opportunity/affirmative action employer, complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.

University of Maryland

Manager

Salary Range:&nbsp;&nbsp;$117,509.00&nbsp;(Min.) -&nbsp;$152,762.00&nbsp;(Mid.) -&nbsp;$188,015.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4> The Enterprise Shared Services Program Manager II is responsible for leading and managing a portfolio of strategic and transformational enterprise wide programs and projects that are generally complex and large in scope. In this capacity, the Program Manager will work collaboratively with leadership, management and other stakeholders including Business Owner(s), Investment Review Board, intake and program/project teams and participate in program governance and administration meetings as appropriate. This position will synchronize the work of cross-functional project teams and provide direct or indirect oversight of Senior Project Managers and Project Managers across the organization. A key function of this position is to serve as the primary point of contact between executive leadership and the program team, engage all stakeholders and communicate the program’s progress. This position is accountable for working with and facilitating processes to accomplish complex program objectives, managing change and resolving issues that span project teams and departments by planning, organizing, directing and supervising program activities in a cost effective and productive manner to achieve strategic value and the organizational vision.&nbsp;This position closely collaborates with business owners, vendors and other organizational staff to understand the business need for each project and makes decisions based on what is best for the organization. This position supports business owners in preparing the project executive summary of needs, solutions, costs, benefits, and implementation schedules. In addition, this position ensures executive summaries are submitted to the Investment Review Board/Leadership Team for review and approval in a timely manner. Upon Leadership approval, this position will manage the creation of definitive project execution plans (Plan of Record) and business cases. In addition, this position will have the ability to turn around any-size troubled project when necessary.Integral to the success of this position is positive interaction with business owners and unit staff, management, third party contractors/vendors, cross-functional project team members and other department resources to ensure effective management and momentum of Enterprise Shared Services projects as well as organizational strategic initiatives. This position &nbsp;identifies PM-related training needs and conducts trainings. This individual will be a role model for integrity and will establish and maintain effective professional work relationships, working collaboratively with all levels of management and business owners to help guide the discipline of planning, organizing, securing, managing, leading, and controlling resources to achieve specific goals.<h4>Duties</h4> Creates, develops, and maintains the program plan and supports development of program related project plans.Manages quadruple constraints of scope, schedule, cost and quality and ensures that integrated master plans including: business, technical, reporting, training, testing, and implementation plans and schedules are followed.Meets with Business Owner(s) and Project Managers/teams on a regular basis, weekly or more often, as needed.Partners with Business Owner(s) to develop communications plan, test plan, training plan, risk management/mitigation plan, and plan of record.Directs others to successfully complete projects on time, within scope and on budget by ensuring that all Project Managers supporting the program create, manage, and maintain their project schedules, resources, and project artifacts, support centralized document repository, identify risks, assumptions, issues, and dependencies, provide timely status reports and proactively escalate issues for resolution.Accountable for scheduling, cost tracking/budget, resource management allocation and utilization, program component integration and supporting program performance.Supervises multiple projects within a program to achieve continuous alignment with the organization’s strategic plans and objectives.Supports Business Owner(s) with proposal development, vendor contract negotiation, program dashboard/weekly status reports, quality assurance, business process improvement, and other program documentation.Functions as the lead expert in Enterprise Shared Service, leading a team or multiple teams and performs liaison activities with leadership, management, and other stakeholders.Optimizes program governance by working with the over-arching infrastructure, processes, and procedures to accomplish objectives including establishing metrics of success and deliverables.Supports PACE methodology and ensures projects are executed using the appropriate Project Management tools and techniques to successfully implement projects.Promotes cultural and organizational change to achieve strategic outcomes and a corporate vision.Performs other duties as assigned.&nbsp;<h4>Duties Continued</h4><h4>Education Required</h4>Bachelor's DegreeIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4>Master's Degree<h4>Experience</h4> Required: At least 6-8 years of relevant Project Management, Program Management, Health Care Administration, Research or Clinical field work experience in an organizational setting.Experience facilitating complex decision making among multiple executive stakeholders with different interests and priorities.Experienced in vendor/contract management and negotiations.<h4>Skills</h4> Required: Demonstrated success managing multiple, large scale, diverse and complex projects simultaneously. Ability to work well independently or leading a project team/efforts with limited supervision; strong team collaboration.Ability to manage priorities across multiple teams/projects, platforms.Ability to coach and mentor colleagues. Strong facilitation and mentoring skill.Ability to understand business or clinical strategies and plans, and their relationship to organizational strategies.Excellent written and oral communication skills, speaks clearly and persuasively in positive or negative situations; strong interpersonal and leadership skills.Excellent time management and organizational skills; is dependable, enthusiastic, self-starting, and self-motivated.Strong interpersonal and leadership skills with ability to interact with cross functional project teams; reacts professionally under pressure.Ability to work independently in a fast-paced and changing environment.Proficiency in Microsoft Office Suite (Word, Excel, Access, PowerPoint, Project, Outlook, Visio, Publisher); HTML.<h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4>Project Management Professional (PMP)<h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4> Electronic Data Interchange (EDI) Specifics: Summary: This position will synchronize the work of cross-functional project teams, specifically those that are technical in nature, and provide direct or indirect oversight of Senior Project Managers and Project Managers across the organization, as well as technical resources assigned to projects and programs being managed by this position. This position also identifies technical gaps in existing systems and potential new implementations.Duties and Responsibilities: Leads all system upgrades, enhancements, and new deployments for Enterprise Shares Services and is a subject matter expert in EDI and Claims transactions.&nbsp;Works collaboratively with Information Technology leadership (Architecture, Solutions Delivery, Technical Delivery, etc.) to prioritize, evaluate, and deploy solutions which contribute to the accurate receipt, loading, and exchange of claims data managed by the Claims Data &amp; Support Services teams.Functions as the &nbsp;Lead Technical expert in Enterprise Shared Service, leading a team or multiple teams and performs liaison activities with leadership, management, and other stakeholders. Experience:&nbsp;Required: Extensive knowledge and experience working on EDI transactions – 827, 835, RA, 277CA, 834, and 278Experience and knowledge working with FHIR standards on Patient Access API, Provider Directory API, Payer to Payer API, Pre Authorization APIExperience working on: Claims – Intake, adjudication, premium billing, capitation and FFS check runs, batch jobs, accumulators, Coordination of Benefits (including MOoP and TrOOP), EOBs, NDC/RxNorm Codes, DOFR, Pre-Authorizations, Reversal and Adjustments, Share of Cost, MOU; Membership – Enrollment, Medicare, Medi-Cal, Covered California, Dual eligibility, retro-active membership; Varied applications – QNXT, CCA, Syntranet, Mulesoft, SQL, EPIC, PCT, Salesforce.Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.This position is a limited duration position. The term of this position is a minimum one year and maximum of two years from the start date unless terminated earlier by either party. Limited duration positions are full-time positions and are eligible to receive full benefits. L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul> Nearest Major Market: Los Angeles Job Segment: Claims, EMR, Medicare, Healthcare Administration, Risk Management, Insurance, Healthcare, Finance

L.A. Care Health Plan

Enterprise Shared Services Program Manager II (ALD- 12 months)

Operations Manager, Customer Experience CenterCompany SummaryCome join one of America’s fastest growing insurance companies with a stable history of 175 years. At National Life Group (“NLG”), we offer a flexible work environment with opportunity for growth. As a mission-driven business, our promises are as important as the products we sell. We encourage our associates to live our values:&nbsp;Do Good. Be Good. Make Good.Our mission extends beyond the insurance and annuities policies that we sell. Our cause is also to make the world a better place through grants from our charitable foundation, paid time for our employees to volunteer, environmentally sustainable and healthy work sites, and events that promote the work of nonprofits in our own backyard.We invite you to explore what we have to offer and to join our cause.Role SummaryAs Manager for the Customer Experience Center (CEC), you will support the team in executing customer service processes and utilizing tools that are crucial to achieving our vision of providing peace of mind to everyone we serve. This role is vital in overseeing and guiding our Customer Service and Support teams for both the Life Insurance and Annuity business lines. You will play a key role in contributing to service analysis and delivery across multiple sites and lines of business.Additionally, you will collaborate with distribution leadership and Agency sales relationships, ensuring that offshore and vendor partnerships effectively support CEC operations.Essential Duties and ResponsibilitiesTeam Leadership:<ul><li>Lead, mentor, and manage Contact Center representatives across multiple sites, ensuring efficient and effective customer service to all customers.</li><li>Assist in the development and implementation of strategic, individual, and team goals that align with broader departmental and organizational objectives.</li><li>Encourage a culture of excellence and high performance by providing coaching and development opportunities to team members.</li><li>Promote and foster a team environment that fully embraces and promotes our core values and culture.</li></ul>Operational Oversight:<ul><li>Monitor and help optimize activities for multiple lines of business and sites, maintaining superior service standards.</li><li>Ensure compliance with company policies, and state and federal regulations and best industry practices.</li><li>Maintain rigorous productivity and quality standards through comprehensive audits and reviews.</li></ul>Service-First Delivery:<ul><li>Maintain a solid understanding of our products, services, systems, and business processes to drive top-tier operational efficiency.</li></ul><ul><li>Collaborate with internal teams and external partners to resolve issues and improve service delivery.</li><li>Support the implementation of innovative processes to significantly improve workflow efficiency and resource utilization.</li></ul>Performance Monitoring and Reporting:<ul><li>Provide detailed, data-driven updates to leadership on production metrics, trends, and outcomes, offering insights and recommendations to improve.</li><li>Share insights from routine service delivery observations to help inform product, sales, and technology enhancements.</li></ul>Core Workdays<ul><li>This position is presently onsite/hybrid with the expectation of being in the office no fewer than three days per week with current campus days being Monday, Tuesday, and Wednesday (subject to change with business needs and manager discretion).</li></ul>&nbsp;Factors that lead to success:<ul><li>You are flexible and adaptable, based on the situation&nbsp;&nbsp;&nbsp;</li><li>You deal comfortably with the uncertainty of change&nbsp;&nbsp;&nbsp;</li><li>You solve problems creatively</li><li>You get excited about learning</li><li>You are empathetic and intuitively relate to others</li><li>You are intellectually curious and ask questions to get to the root cause of a problems and can imagine, compose, and articulate alternative possible solutions</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree in business, Operations Management, or related fields.</li><li>3+ years of experience in Life and/or Annuity Operations, Financial Services or related fields.&nbsp;</li><li>Minimum of 3 years leadership experience.</li><li>Proven ability to supervise and support diverse teams in a fast-paced environment.</li><li>Basic understanding of financial and business principles.</li><li>Effective problem-solving and decision-making skills.</li><li>Good organizational skills and strong attention to detail.</li><li>Ability to contribute to process improvements and service enhancement initiatives.</li><li>Strong interpersonal and communication skills, with the ability to collaborate effectively.</li><li>Ability to pass a background check.</li></ul>Preferred Qualifications<ul><li>FINRA License (Series 6 &amp; 26), FMLI, ChFC, or other financial services industry accreditation</li></ul>&nbsp;Benefits<ul><li>Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the&nbsp;BENEFITS of a Career at National Life!</li></ul> <h6>The base compensation range represents the low and high end of the range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to qualifications, skills, competencies, location, and experience. The range listed is just one component of our total compensation package for employees.</h6><h6>Other rewards may include an annual bonus, quarterly bonuses, commissions, and other long-term incentive compensation, depending on the position.&nbsp; National Life offers a competitive total rewards package which includes: a 401(k) retirement plan match; medical, dental, and vision insurance; a company funded wellness account for director and below employees; 10 paid holidays; a generous paid time off plan (22 days of combined time-off for non-exempt employees and exempt employees have discretion in managing their time, including scheduling time off in the normal course of business, but in no event will exempt employees receive less sick time than required by state or local law); 6 weeks of paid parental leave; and 6 weeks of paid family leave after a year of full-time employment.</h6><h6>National Life is accepting applications for this role on an ongoing basis and the role remains open until filled. &nbsp;&nbsp;</h6><h6>National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.</h6><h6>National Life Group</h6><h6>1 National Life Dr</h6><h6>Montpelier, VT 05604</h6><h6>Social Media Policy&nbsp;</h6><h6>Site Disclosure and Privacy Policy&nbsp;</h6>

National Life Group

Operations Manager, Customer Experience Center

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.<h2>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>Why should I come work for AutoNation?</li><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Sales Associate eCommerce/Phone

Sales Associate-eCommerce/Phone

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.<h2>What Will I Do Every Day?</h2><ul><li>Set, confirm and prepare for appointments with customers so they can have a great service experience</li><li>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</li><li>Greet customers in a friendly manner when they arrive</li><li>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</li><li>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</li><li>Produce repair orders for customers, including cost and time estimates, with full transparency</li><li>Communicate frequently with technicians and parts associates to ensure timely completion of work</li><li>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</li><li>Follow up with customers to ensure satisfaction</li><li>Gain superior product knowledge to effectively help customers</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul><h2>&nbsp; &nbsp; Why should I come work for AutoNation?</h2><ul><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Service Advisor Express

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The receptionist receives incoming calls, determines the nature of each call and directs the caller to the appropriate person or department. Answers basic inquiries and takes messages. &nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Meet and greet customers in a professional manner</li><li>Operate switchboard telephone system</li><li>Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time spent on hold</li><li>Take thorough messages, indicating the callers first and last name, company name if applicable, the time and the message the caller wishes to leave</li><li>Provide basic information to callers who have general inquires</li><li>Assist with filing duties and other administrative tasks as needed</li><li>Prepare sales and service gas tickets for the Accounting Department</li><li>Serve as a backup to the Sales Department Cashier</li><li>Assist the General Manager with various clerical duties as needed</li><li>Attend meetings and trainings as scheduled</li><li>Perform other duties as assigned</li><li>Be friendly, professional, courteous and efficient when working with all customers and employees</li></ul><h2>What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Possess excellent written and verbal communication skills</li><li>Ability to operate a multi-line switchboard</li><li>Ability to read and comprehend instructions and information</li><li>Ability to work well with the public</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Receptionist

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Porter-Used&nbsp;is responsible for performing a variety of duties as they relate to the sale and upkeep of vehicles and the dealership property. &nbsp;.<h2>What are the day-to-day responsibilities?</h2><ul><li>Answering phones and greeting all callers in a friendly and courteous manner</li><li>Keeping vehicle lot neat and orderly, moving units as directed by the sales managers and in accordance with dealership display standards</li><li>Transporting customers and dealership personnel, as needed</li><li>Assisting with customer deliveries</li><li>Ensuring all vehicles are clean and in good repair on the lot and showroom</li><li>Ensuring all window stickers are properly placed on newly arrived vehicles for display on the sales floor or lot</li><li>Picking up vehicles from storage and deliver vehicles to storage and other dealerships</li><li>Assisting with weather related clean up when necessary</li><li>Building and grounds maintenance as needed</li><li>Other functions and special projects may be assigned</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Knowledge of basic automotive repair and maintenance</li><li>Ability to handle machinery safely</li><li>Ability to drive across surrounding states to transport vehicles</li><li>Ability to drive manual transmission</li><li>Valid state driver's license&nbsp;</li><li>Ability to operate an automobile</li><li>Ability to use hand and power tools</li></ul>This role has a starting pay of $17/hr.The expected annual salary for this role is between $16.00 - $27.36, dependent upon each candidate’s unique experience and qualifications.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

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