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Position:Utilization Management Assistant Reports To:UM SupervisorFLSA Status:Non-exemptPosition Description: The Utilization Management Assistant is responsible for processing and distributing reauthorization requests to our utilization management team.&nbsp; Additional job duties include additional assigned tasks when needed and establishing accurate records in compliance with applicable laws and regulations as well as the policies of tango.&nbsp; This role is responsible for coordinating authorization, eligibility, customer service and related activities for the maximum utilization of services.Essential Functions: <ul><li>Exhibits a pleasant and welcoming demeanor both in person and on the phone.</li><li>Manages the distribution of workload via tempo and email of all incoming re-authorization requests.</li><li>Verifies insurance and eligibility for authorization requests.</li><li>Answers non-routine correspondence and assembles highly confidential and sensitive information.</li><li>Other team duties as required.</li></ul>Office Location:<ul><li>Office located at 7600 North 16th Street, Suite 140 Phoenix, AZ 85020 (Remote)</li></ul>Qualifications:<ul><li>Must be at least 18 years of age.</li><li>Has a minimum of three months experience in company data entry.</li><li>Has working knowledge and experience with company computerized data base.</li><li>Is customer service oriented with good oral and written communication skills.</li><li>Is self-directed, flexible, cooperative, and exhibits the ability to work with minimal supervision.</li><li>Is detail oriented and displays good organizational skills.</li></ul>Knowledge and Experience:<ul><li>Computer proficiency for Microsoft Office products required</li><li>Well-developed interpersonal and communication skills</li><li>Professional appearance and manner</li><li>Ability to follow directions and processes</li><li>Friendly with a Customer Focus</li><li>Thorough and extremely well organized</li><li>Ability to work in a team environment as well as independently </li><li>Must have the ability to multi-task</li></ul>tango provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. tango will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.

tango

Utilization Management Assistant

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Team DescriptionThe Network &amp; Acquirer Solutions (NAS) team is at the heart of American Express. Each year, we power billions of transactions through our global payments network, serving our Issuing &amp; Acquiring partners in more than 170 markets worldwide. We grow revenue by driving strategic, multi-year initiatives to deliver differentiated value to our merchants, partners and customers.The Network &amp; Acquirer Capability and Data Team (NACD) within NAS works to deliver digital products and services for merchants, network acquirers and issuers, and payment facilitators such as ATM/debit, point of sale authorizations &amp; submissions, transaction pricing, disputes and settlement that meet the evolving demands of our global payment network. The wide range of solutions we develop enable the enterprise to attract new customers, operate in new markets, react to regulatory demands, and process new/emerging types of payments. As part of the NACD, the NIC Platform plays a critical role in enabling seamless self-service capabilities for partners and internal teams, driving efficiency and accelerating speed to market. Our team is responsible for enhancing and optimizing this platform to provide best-in-class integration tools, data insights, and operational efficiencies. Our vision is to deliver differentiated insights that drive network growth by empowering bank partners, enabling GNS and the broader network organization to make data-driven, informed decisions. How will you make an impact in this role?Are you passionate about leveraging data to drive strategic decision-making? Do you have experience in data analytics, a strong understanding of the payments or financial services industry, and product ownership? If so, this is an exciting opportunity to shape the future of self-service analytics at American Express.As a Senior Manager – Data Analytics, you will own and enhance three critical data products used by both internal and external stakeholders. These tools empower teams to make strategic, data-driven decisions. You will lead the transformation of these products into fully self-served solutions, ensuring seamless adoption and scalability.We are looking for a strong leader with a deep understanding of AMEX’s business ecosystem, including Cards &amp; Products, Issuer, and Acquirer dynamics. This role will require close collaboration with technology teams to drive PI cadence, manage Rally, and align development roadmaps. Additionally, you will develop a go-to-market strategy to drive adoption and maximize the impact of our analytics tools with internal and external partners.Key Responsibilities&nbsp;Own and evolve Data Analytics-driven products, ensuring they deliver value to internal and external stakeholders.Drive self-service enablement, making data more accessible and actionable.Develop and execute a go-to-market strategy for analytics tools, enhancing adoption and user engagement.Partner with technology teams to manage PI cadence, drive agile execution via Rally, and support seamless product development.Work closely with business teams, product development teams and partner facing teams to align data capabilities with strategic priorities.Lead innovation by incorporating best practices in analytics, automation, and visualization.Advocate for scalability and efficiency, ensuring solutions are future-proof and adaptable.Support data-driven decision-making by leveraging industry-standard tools like Hive and Tableau.Required Skills/ Qualifications5+ years of experience in data analytics, product ownership, or digital product management.Strong background in AMEX business, including Cards &amp; Products, Issuer, and Acquirer dynamics.Exposure to end-to-end product management (using Agile/SAFe methodology) to quickly convert ideas into objectives, set priorities and successfully deliver new products &amp; solutions to market.Ability to understand product architecture and connect the dots between business objective and technical solution to make informed business decisions.Experience in developing self-service data products and driving adoption strategies.Knowledge of SQL / Hive / and other data querying and manipulation techniques as well as scripting techniques is highly desired.Basic understanding of advanced analytics, AI-ML techniques and their potential applications in product development is a plus. Ability to translate complex data insights into actionable business strategies.Strong communication skills to influence stakeholders at all levels.Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsEmployment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Senior Manager-Digital Product Management

This role is envisioned as a strategic right-hand person to the COO and in conjunction with the Performance Office. Position will drive cross functional initiatives, provide support for strategic planning and change management. Position includes, but, is not limited to:&nbsp; Being a brainstorming partner, Guiding to help lead and initiate change throughout the organization, Thinking strategically while providing tactical support to implement ideas, Providing nimbleness to be able to address pressing business issues that need immediate attention, Making connections across the enterprise that others may not see, Providing independent, informed, unbiased insight including on the ground feedback.Responsibilities&nbsp;Project Management for High Priority, High Impact, Cross-functional Initiatives&nbsp;Project Planning and Initiation&nbsp;<ul><li>Defines project scope, goals, and deliverables in collaboration with stakeholders</li></ul><ul><li>Develops comprehensive project plans, including timelines, resource allocation, and budget estimation&nbsp;</li></ul><ul><li>Identifies and assesses project risks, issues, and dependencies and develops mitigation strategies&nbsp;</li></ul>Project Execution and Control&nbsp;<ul><li>Leads project teams and provides clear direction, guidance, and support throughout the project lifecycle&nbsp;</li></ul><ul><li>Coordinates and oversees project activities and ensures adherence to timelines, budgets, and quality standards</li></ul><ul><li>Monitors project progress, tracks key performance indicators, and prepares regular status reports for stakeholders</li></ul><ul><li>Conducts project risk assessments, implements mitigation measures, and resolves issues in a timely manner</li></ul><ul><li>Facilitates effective communication and collaboration between cross-functional teams, clients, and stakeholders&nbsp;</li></ul>Stakeholder Management&nbsp;<ul><li>Builds and maintains strong relationships with internal and external stakeholders</li></ul><ul><li>Engages stakeholders to gather project requirements, provide updates, and manage expectations&nbsp;</li></ul><ul><li>Conducts stakeholder meetings, presentations, and workshops to ensure awareness, alignment, and collaboration&nbsp;</li></ul>Change Management&nbsp;<ul><li>Assesses the impact of changes on project scope, schedule, and resources&nbsp;</li></ul><ul><li>Develops change management strategies and facilitates the implementation of approved changes&nbsp;</li></ul><ul><li>Communicates changes effectively to project teams and stakeholders, ensuring seamless transitions&nbsp;</li></ul>Project Evaluation and Closure&nbsp;<ul><li>Conducts comprehensive project evaluations, identing lessons learned and areas for improvement&nbsp;</li></ul><ul><li>Ensures all project documentation is complete, accurate, and stored appropriately&nbsp;</li></ul><ul><li>Obtains client acceptance and sign-off upon successful project completion</li></ul>Education and Experience Requirements&nbsp;<ul><li>Bachelor’s degree in Business Administration, Computer Science, or a related field. A master’s degree is a plus&nbsp;</li></ul><ul><li>7+ years of experience as a Project Manager, successfully delivering IT and Business projects</li></ul><ul><li>Proven track record for on-schedule, on-budget, high-quality project delivery&nbsp;</li></ul><ul><li>Comprehensive understanding of project management methodologies, tools, and best practices (e.g., Agile, Waterfall, PMBOK)</li></ul><ul><li>Proficiency in project management software solutions&nbsp;</li></ul><ul><li>Excellent leadership and team management skills, with the ability to motivate and guide cross-functional teams</li></ul><ul><li>Exceptional communication and people skills to effectively collaborate with stakeholders at all levels</li></ul><ul><li>Technical acumen and familiarity with IT systems, software development lifecycle, and business process re-engineering are highly desirable&nbsp;&nbsp;</li></ul><ul><li>Strong analytics and problem-solving abilities, with a focus on delivering innovative and effective solutions&nbsp;&nbsp;&nbsp;</li></ul><ul><li>Project Management Professional (PMP) certification a plus&nbsp;</li></ul><ul><li>Healthcare experience is a plus&nbsp;</li></ul>Physical Requirements&nbsp;<ul><li>Prolonged periods sitting at a desk and working on a computer.</li></ul><ul><li>Must be able to lift up to 15 pounds at times.</li></ul>tango provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. tango will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.

Project Manager

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. How will you make an impact in this role?The Tech Portfolio Management Platform Health team is hiring a Portfolio Manager for a highly visible role focused on driving change across a global organization. The role involves managing the Platform Health Portfolio and Program Management process, requiring strong financial management, investment analytics, attention to detail, and executive presentation skills. Key Responsibilities·Deliver portfolio and program management reporting, financial modelling, and insights for transparency.·Develop, track, and validate operational outcomes and program OKRs·Monitor and escalate risks related to programs and portfolio. ·Collaborate with stakeholders, finance team, engineering, and executive members for continuous demand management. ·Support change management initiatives, strategy implementation, and tools development.·Provide recommendations by connecting insights from different sources. ·Facilitate effective decision making for executive leadership. ·Communicate key updates to stakeholders and ensure transparency.·Drive progress, address risks, and manage dependencies. Education &amp; Qualifications·Bachelor’s degree in, Business Administration, Finance, or related field (MBA preferred).·5+ years experience in Portfolio or Program Management in a large technology organization.·Strong analytical skillset, ability to interpret data and drive meaningful insights ·Literacy in financial modeling/analysis; should be able to connect strategy to financial results.·Strong communication skills with ability to mediate and influence without authority, advanced or expert PowerPoint and visual presentation skills to clearly communicate, at all levels, in verbal and written form.·Ability to host meetings, create agendas, maintain clear meeting notes, follow up to ensure others complete their assigned actions.·Excellent attention to detail and understanding of the big picture.·Excellent at building relationships and inspiring others.·Flexible and adaptable; able to work in ambiguous situations.·Organized with a natural inclination for planning strategy and tactics.·Problem solving and root cause identification skills.·Familiarity with project management approaches, tools, and phases of the project lifecycle.Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Portfolio Manager - Platform Health (Financial Management, Data Visualization, & Storytelling)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. How will you make an impact in this role?The Information Security Manager position resides in IT Asset Management and will manage the software strategy for Technology Risk and Information Security. The successful candidate is expected to drive the assessment and optimization of software, reducing single point solutions and leveraging multi-capable platforms.&nbsp; The manager will accomplish this effort by conducting analysis and collaborating with business partners, leadership and architecture to identify and drive strategic opportunities for software capabilities and improving alignment and visibility to software contract renewals and plans.Responsibilities may include, but are not limited to, the following: <ul><li>Identifying and gaining an understanding of software products, contracts and associated key partners.</li><li>Facilitating a Software Optimization Review Board consisting of leadership across the organization.</li><li>Analyzing software product renewals and costs for timing of Software Optimization Review Board discussions and decisions.</li><li>Aligning plans and agendas to strategic and tactical priorities. </li><li>Designing a portal and reporting capability to provide visibility into the organization's software purchases and contracts.&nbsp;</li><li>Facilitating resolution of actions, risks, issues and changes related to the program.</li><li>Communicating and collaborating to build consensus across stakeholders.</li></ul>Minimum QualificationsThe successful candidate for this position must be a proven initiative-taker with the ability to manage multiple priorities for various stakeholders. In addition, the candidate must possess the following qualifications:<ul><li>5+ years of experience in program, project management or strategic data analysis with proven track-record in defining process constructs and winning outcomes.</li><li>Proven ability to synergize large amounts of data and information to identify required actions and decisions. </li><li>Embraces an outcome-focused mindset.</li><li>Experience performing technical data analysis using input from multiple data sources.</li><li>Proven ability to collaborate and influence others without direct authority and with a focus on creating buy-in.</li><li>Experience with rapid and iterative software development methodologies.</li><li>Proven track-record managing large, complex projects with multiple partners.</li><li>Able to challenge the status quo and drive creative ideas and solutions.</li><li>Recognizes the importance of teamwork to achieve objectives.</li><li>Adapts to change quickly and easily.</li><li>Knows when to escalate decisions and when to make on the spot decisions.</li></ul>Preferred Qualifications<ul><li>Experience with Software Asset Management or software procurement and contracts.</li><li>Experience developing reports utilizing Power BI.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Information Security Manager - IT Asset Management

USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization. The Clinical Coordinator is responsible for assisting with management and operation of clinic. This position assumes full responsibility for the dialysis clinic in the absence of the Administrator.Growth:<ul><li>Assist with clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments.</li><li>Assist with planning/coordinating patient scheduling to assure timely acceptance of patients and effective staffing levels.</li><li>Demonstrate effective use of supplies and staff labor hours. </li><li>Responsible for updating all logs and ensuring that dialysis run sheets and logs are sent to billing.</li><li>Perform duties as assigned to meet the patient care or operational needs of the clinic.</li></ul>Outcomes:<ul><li>Coordinate the functions of all departments and develop standards and methods of measuring patient care services, including a chronological record of services provided to patients as required by the ESRD Network Coordinating Council and Medicare.</li><li>Work with Administrator to maintain chronological, thorough, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician, and other healthcare professionals.</li><li>Promote quality management program through education and involvement of staff and patients in outcomes as well as overall responsibility to achieve corporate goals for quality.</li><li>Assist with program's target goals for patient outcomes in accordance with quality patient care and Company goals.</li><li>Review all incident reports; make recommendations and take action relative to incidents as appropriate; report at monthly QAPI meeting as delegated by Administrator or Management.</li></ul>Operational Readiness:<ul><li>Knowledge of and remain current with federal, state, local laws and regulations, including health care professionals practice act requirements. </li><li>Work with Administrator to assure clinic is in compliance with all applicable federal, state, and local laws and regulations.</li><li>Assist Administrator with development, implementation and follow up of Corrective Action Plans required for internal and external surveys. </li><li>May assume Charge Nurse's responsibilities as needed.</li><li>May fulfill responsibility of facility Alternate CEO as delegated by Governing Body. </li><li>Conduct and/or participate in both formal and informal meetings with the governing body, Regional Director, Medical Director and the staff as delegated. Assure that appropriate staff meetings, in-service education meetings, and team patient care planning meetings are held monthly as delegated. Assure that Quality Assessment &amp; Performance Improvement Program is current at all times as delegated.</li><li>Establish, maintain, and submit all required records and reports concerning staff, patients, and the operational affairs of the center if delegated by Administrator.</li><li>Continuously monitor to ensure that a safe and sanitary physical environment is maintained throughout the facility; that all equipment is maintained and functions properly; and that adequate and appropriate inventory levels of all supplies are available and used correctly.</li><li>Oversee the maintenance of equipment and supplies to meet current laws and regulations.</li><li>Responds to all emergencies in clinic. Familiar with emergency equipment and all emergency operational procedures.</li><li>Supervise the maintenance of equipment, building areas occupied by the center and other property belonging to the center.</li></ul>Partnerships:<ul><li>Maintain collaborative working relationship with Medical Director and physicians.</li><li>Establish and maintain a positive relationship with all Administrators, area hospitals, agencies, vendors and the community.</li><li>Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.</li><li>Respond effectively to inquiries or complaints.</li></ul>Staff Development: <ul><li>Ensure all staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations.</li><li>Serves as a resource/subject matter expert for patient needs and concerns, staff education and in-service sessions as necessary.</li><li>Assists with recruitment, training, development, and supervision of all personnel.</li><li>Assists with maintaining effective personnel management and employee relations, including evaluating the performance of all personnel and counseling employees.</li><li>Uphold management goals of corporation by leading staff in team concepts and promoting a team effort.</li><li>Effectively communicate expectations; accept accountability and hold others accountable for performance.</li></ul>

U.S. Renal Care

Dialysis Clinical Coordinator - Chandler Acutes

American Express Travel Related Services Company, Inc. seeks Managers, Digital Product Management to gather business requirements and data, and design and develop products consistent with specifications. Analyze technology stack and platform services, understand and meet key metrics, create service and API requirements, and execute product roadmap. Improve the overall customer experience of card members, leveraging innovative technology solutions that reflect internal and external needs. Help define and prioritize the future of the technology stack, educating key stakeholders on product positioning, key benefits, and target customers. Position requires a Master’s degree in Computer Science, Engineering, Information Systems, Business Administration, or a related field, and 2 years of experience with requirements analysis, and product design and development. Experience must include 1 year of experience with each of the following: technical solution analysis, design, and execution; delivering industry leading solutions to market; implementation and execution of Scrum and Agile practices to deliver technology solutions; software design, development, testing, and implementation; resolving issues identified using testing in order to inform implementation; and AWS, Collibra, Hive, HBASE, Jira, KAFKA, Microservices, Microsoft Visio, MS SQL Server, Rally Software Management Tool, SQL, and Web Services. Telecommuting is available up to 2 days per week.Job Location: Phoenix, AZ Salary Range: $123,718.00 - $165,000.00 annuallyWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

Managers, Digital Product Management

American Express Travel Related Services Company, Inc. seeks Senior Managers, Digital Product Management to gather business requirements and data, and design and develop products consistent with specifications. Analyze technology stack and platform services, understand and meet key metrics, create service and API requirements, and execute product roadmap. Improve the overall customer experience of card members, leveraging innovative technology solutions that reflect internal and external needs. Help define and prioritize the future of the technology stack, educating key stakeholders on product positioning, key benefits, and target customers. Position requires a Bachelor’s degree in Computer Science, Engineering, Information Systems, Business Administration, or a related field, followed by 5 years of progressively responsible experience with leading large-scale product development projects through all phases of the systems development lifecycle. Experience must include 2 years of experience with each of the following: data engineering, application development and maintenance; product design and development; business systems analysis, including requirements analysis and definition; root cause analysis, developing business process flows, and designing, building, and testing application code; Agile rapid application development; data analysis using SQL monitoring and improving finance data management systems; technologies, including DB2, Greenplum, Oracle, and SQL server; and with Ab-initio, Business Intelligence, DataStage, GIT, Informatica Power Exchange, Jenkins, Linux, MicroStrategy, MS Visio, ServiceNow, SSIS, Talend, Windows, Scrum methodologies, SSRS, User Acceptance Testing (UAT), and Z/OS. Telecommuting is available up to 2 days per week.Job Location: Phoenix, AZ Salary Range: $123,718.00 to $170,000.00 annuallyWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

Senior Managers, Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Bank Money Movement Risk team within CFR is responsible for developing and managing Credit &amp; Fraud Risk Strategies for our Deposit Products at American Express. This team owns and develops strategies for controlling the risk of ACH, wire, check, Zelle P2P, and Bill Pay transactions. We are seeking a Director of Money Movement Transaction Servicing to lead a group of risk management professionals. The incumbent will be responsible for partnering with our Enterprise Banking Services colleagues to identify opportunities to apply new and innovative ways to our transaction review process. Additionally, they will lead the Fraud Ring response for Bank Deposit products. To deliver these outcomes, this colleague will partner closely with Product, Compliance, Operational Excellence, Enterprise Banking Services, and other stakeholder teams. This is a new role at American Express and will require setting up a new team and developing its operating model.Key Responsibilities:<ul><li>Apply innovative concepts to measure and manage risk consistent with regulatory and governance requirements. Including, but not limited to, Daily / Weekly / Monthly KPI reporting &amp; monitoring. </li><li>Review/Establish service level agreements with Operational teams that support CFR Bank Risk.</li><li>Lead change in Operating Procedures utilized by our back-office colleagues for case reviews to improve outcomes (financial, compliance, UX)</li><li>Lead change in Operating Procedures utilized by our Risk Strategy teams to improve outcomes (financial, compliance, UX)</li><li>Lead, engage, and inspire a team of high performing risk management and data science professionals to leverage advanced analytics to drive strategy change.</li><li>Partner closely with platform and capabilities teams to make enhancements to our technology platforms to improve outcomes</li><li>Accountable for governance of transaction risk servicing strategies including: conducting a Risk Assessment of the existing process and identify gaps in the existing control environment, followed by gap closure. </li><li>Be a trusted advisor for key business stakeholders for matters related to Fraud Servicing Strategy</li><li>Identify and escalate to senior leadership observations, high residual-risk areas and emerging risk themes.</li><li>Partner with Technology, Risk, Product Management, Compliance and other key Subject Matter Experts on initiatives to ensure standards/deliverables are achieved.</li><li>Exemplify strength in the American Express Leadership Model: set the agenda, bring others with you and do it the right way, and put enterprise thinking first.</li></ul>Minimum Qualifications<ul><li>8+ years of experience working in risk and control environment / risk management</li><li>6+ years of experience working with data and leading analytical projects. Exceptional analytical skills. &nbsp;</li><li>Bachelors or Masters degree in Business, Statistics, Mathematics, Computer Science, or equivalent disciplines.</li><li>Qualitative/quantitative solutioning/problem solving in complex and unstructured environment.</li><li>Highly detail oriented.</li><li>Should have a strong technical acumen. Experience in technical skills such as Big Data, SQL, Hive, Python and automation is a plus.</li><li>Expert project management skills with proven record of successfully leading and implementing complex, large-scale and cross-functional initiatives. Demonstrated ability to successfully manage multiple priorities</li><li>Demonstrated success in building strong partnerships through collaboration and leading large initiatives in a matrix environment</li><li>Excellent problem solving and organizational skills</li><li>Strong people leader and team player with a demonstrated ability to manage a high performing team and create a highly effective and results-driven culture</li><li>Strong written and verbal communication skills; ability to interact with all levels of management</li><li>Ability to bring structure to ambiguous areas of opportunity and thrive in an unstructured, fast paced environment.</li><li>Hybrid employee. </li></ul>Preferred Qualifications&nbsp;<ul><li>Direct experience interacting with Fraud Risk operations teams and developing new processes</li><li>People management experience with direct accountability for high-stakes outcomes</li><li>Strong understanding of AXPs risk environment (pillars, committees etc.) &nbsp;and programs (PRSA, NPA, OREs etc.), products and services</li><li>Six sigma training or equivalent training on process design/quality assurance </li><li>Experience at a GSIB with direct review/oversight of Fraud Operations processes. </li><li>Work hours of 7:00AM PHX to 4:00PM PHX / 9:00AM ET-6:00PM ET.&nbsp;</li><li>Co-location with Fraud Operations colleagues </li><li>Willingness and ability to successfully complete a case study as part of the interview process where you will propose a solution to a business problem</li><li>Willingness and ability to complete a technical skills/knowledge assessment</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director-Risk Management

<h3>Job Description:</h3>Financial Services Representative Have a passion for helping people? Join our team of Financial Services Representative where you’ll have dedicated time to focus on growth and career development, while you support our customers taking inbound calls while preparing for a future as the official face of Fidelity in our Investor Centers. Supercharge your early planning and advice career at Fidelity with paid training to help you get your Series 7 &amp; 66 licenses, personalized support, knowledgeable career guides, and celebration of your achievements, while building skills and experiences. During your onboarding experience in this role, you’ll support Fidelity’s customers over the phone by answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades, while working from home and spending one day per week in the Investor Center. Upon completion of this onboarding experience, you will work in the Investor Center on a daily basis.What to expect…In your first year as a new Financial Services Representatives, your onboarding leader will support you as you navigate our Industry leading training program, working at home and in an Investor Center.<ul><li>Obtain Licenses: Become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 Top Off and Series 66 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time 4 days a week, support from licensing coaches, group and individualized study plans, and review classes. This role requires successful completion of all exams.</li><li>Build and Solidify Skills: You’ll continue to spend four days a week working from home and one day a week in an Investor Center, where you’ll support customers with increasing complexity to develop and hone your skills. You’ll have dedicated time each week to develop new skills and to connect and refuel by networking with colleagues, taking online classes, and more! Once you complete this training journey, you’ll transition to working fully on-site in an Investor Center. Depending on business need, you might spend more time working remotely supporting inbound phone customers before you transition to an Investor Center.</li><li>Discover Success: You’ll gain confidence and develop proficiency serving customers as you join the wealth management development track and will spend time building advanced skills that will further develop your career in planning.</li></ul>Advantages of our career development experience…<ul><li>You are supported. We provide all the training you need to develop the skills needed to service customers and study for your FINRA licensing exams! You don’t need a finance background or college degree to succeed in this role.</li><li>You are celebrated. Your achievements will be recognized and celebrated as you progress through this career development experience on your way to your first promotion.</li><li>You are growing. From day one you’ll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path.</li><li>You get variety. You’ll have dedicated time to focus on development activities and doing work that goes beyond supporting customer needs, while building the unique skills you’ll need as you prepare to be in the Investor Center each day.</li></ul>The expertise we’re looking for…<ul><li>High energy and enthusiasm with a natural passion for helping people</li><li>Flexibility and self-motivation</li><li>Experience in customer service (phone or in-person) and an ability to thrive face to face with clients in a fast-paced environment</li></ul>The Skills You Bring<ul><li>Eagerness to learn and build a career in financial services</li><li>Ability to deliver an outstanding customer experience</li><li>Superb interpersonal skills, attention to detail and ability to manage multiple tasks at once</li><li>Coachability, collaboration and curiosity will fuel your success</li></ul>Our Investments in YouOur benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement.Certifications: You will be given paid time and support to obtain SIE – FINRA, Series 07 – FINRA, Series 66 – FINRA<h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Customer ServiceFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

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