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At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters – to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.THE ROLEUsing discretion and judgment, focused on building mathematical and data analytical models to support the Investments and Trading functions for MFS Investments, a leading diversified multi-asset Investment management firm. This Engineer will build innovative solutions leveraging the concepts and models from the Applied Math, Statistics and Data Sciences. These custom solutions will be used to enhance investment implementation process, optimize trading costs, and gain operational efficiencies. This position will work closely with the trading teams, investment personnel, systems analysts, and architects in building quantitative solutions.In addition, the candidate needs to display deep interest in the investment or trading functions, strong analytical skills, and intellectual curiosity. We expect the candidate to have strong communication and collaborative skills to be able to work with various stakeholders on the investments, trading, and technology teams. Contribute to a variety of phases during the software development lifecycle with a focus on creating software at an advanced level with an adherence to standards and internal best practices.&nbsp; WHAT YOU WILL DO<ul><li>Is accountable for meeting assigned project objectives including timelines and internal standards.&nbsp; Works on the most complex projects and provides innovative suggestions for solutions.</li><li>Provides technical support to sustain a highly efficient and reliable technology environment across the trading markets.</li><li>Keeps technical skills up to date with a strong desire to evaluate new products and technologies. Makes recommendations and pursues the adoption of such products and technologies.</li><li>Receives broad goals and overall objectives from Product Owners and collaborates with technology teams under MFS’s agile framework in achieving those goals.</li><li>Develops, enforces, and maintains MFS Information Security controls, procedures, and standards.</li></ul> WHAT WE ARE LOOKING FORREQUIRRED <ul><li>2-5+ years professional experience.</li><li>Bachelor’s degree in data sciences or Applied Math or Statistics with significant programming experience; Or Computer Sciences with strong Math background.</li><li>Excellent coding skills in Python (preferable) or R; Familiarity with using relational and nonrelational databases.</li><li>Strong quantitative and problem-solving skills using complex, high-volume, and high dimensionality data, preferably in the Investment management industry.</li><li>Understanding of advanced analytics, statistical and data science techniques. Demonstrated experience implementing models using large data sets.</li><li>Self-starter, and ability to communicate effectively and collaborate with traders, portfolio managers and business analysts.</li><li>Strong interest in the Investment management and Trading functions.</li><li>Experience working within a mature SDLC model; working closely with BA and QA teams as well as end users to drive solutions to completion</li></ul>PREFERRED<ul><li>Familiarity with financial industry data (Bloomberg, , tick level data, etc.)</li><li>Keen interest to learn new technologies and experiment with innovative solutions.</li><li>Familiarity with the data visualization (Tableau and charting libraries).</li><li>Experience with Cloud platforms (AWS or Azure) and technology capabilities.</li><li>Experience working in a continuous integration environment, i.e.. automated build and code scanning is preferred.</li><li>Experience with open-source data analysis packages (Spark, Pandas, Numpy, Scipy) preferred</li></ul>#CD1-LI#LI-HYBRIDAt MFS, we are dedicated to building a diverse, inclusive and authentic workplace. If you are excited about this role but your past experience doesn't align perfectly, we encourage you to apply - you might be just the right candidate for this role or others.<h4>What we offer:</h4><ul><li>Generous time-off provided: including "Responsible time off" for many roles, paid company holidays when the US Stock Exchange is closed, plus paid volunteer time</li><li>Family Focus: Up to 20 weeks of paid leave for new parents, back-up care program, dependent care flexible spending account, adoption assistance, generous caregiver leave</li><li>Health and Welfare: Competitive medical, vision and dental plans, plus tax-free health savings accounts with company contributions</li><li>Wellness Programs: Robust wellness webinars, employee assistance program, gym reimbursement through our medical plans, fitness center discounts and more</li><li>Life &amp; Disability Benefits: Company-paid basic life insurance and short-term disability</li><li>Financial Benefits: 401(k) savings plan, Defined Contribution plan- 15% of base salary invested into the Plan, competitive total compensation programs</li></ul>MFS is a hybrid work environment (remote/onsite) unless otherwise stated in the job posting. If any applicant is unable to complete an application or respond to a job opening because of a disability, please contact MFS at 617-954-5000 or email <a href="mailto:talent_acquisition@mfs.com" target="_blank">talent_acquisition@mfs.com</a> for assistance.&nbsp;MFS is an Affirmative Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws. Employees and applicants of MFS will not be subject to harassment on the basis of their status. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. Please see the Know Your Rights: Workplace Discrimination is Illegal document and Pay Transparency Nondiscrimination Provision, linked for your reference.

MFS Investment Management

Software Engineering Sr. Engineer

<h4>Associate Technology Support Specialist - Gies College of Business</h4><h4>Information Technology Partners</h4> <h4>Job Summary</h4>The IT Partners Help Desk team provides direct network, communications, hardware, software, and classroom support of the instructional, research, and administrative functions of Gies College of Business (and other campus units supported by Information Technology Partners).<h4>Duties &amp; Responsibilities</h4><ul><li>Hardware support • Work with faculty and staff to support administrative, instructional, and research technology environments, including hardware, printing, communications, and security access. • Assist with purchasing and installation of hardware IT systems and products. • Provide user assistance with desktops, laptops, monitors, and facilitate warranty or replacement services if required. • Advise customers on use of varied computing and communications hardware.</li><li>Software/systems support • Provide user assistance with campus supported software. • Provide support for college specialized software.</li><li>Classroom/facilities/event support • Troubleshoot and resolve A/V issues pertaining to classrooms and conference rooms (including projectors, computers, and other AV equipment), digital signage, and classroom recording for college spaces. • Provide ad-hoc training for faculty/staff on equipment in classrooms or conference rooms.</li><li>Network support: • Provide user assistance with wired and wireless network connectivity.</li></ul><h4>Minimum Qualifications</h4>• High school diploma or equivalent.• One (1) year of work experience in IT‐related functions such as hardware/software support, programming, network design, network engineering, IT systems integration, or closely related field. College coursework which includes Information Technology (IT), IT Management, Programming, IT systems, or a closely related discipline may be substituted as follows: 30 semester hours equals one (1) year, Associate’s Degree (60 semester hours) equals eighteen (18) months, 90 semester hours equals two (2) years, Bachelor’s Degree (120 semester hours) equals three (3) years).<h4> Preferred Qualifications</h4>•Experience with Windows operating systems and related hardware •Experience with Apple operating systems and related hardware •Experience with enterprise-level endpoint management solutions (such as MECM/SCCM and Munki/Workspace One) •Experience in the use of Microsoft Active Directory <h4>Knowledge, Skills and Abilities</h4><ul><li>Excellent oral and written communications skills</li><li>Ability to effectively communicate and professionally interact with all staff levels and customer groups</li><li>Ability to identify and resolve technical problems</li><li>Ability to demonstrate fundamental knowledge of effective troubleshooting methodologies</li><li>Knowledge of the systems and operations used within the units supported by Information Technology Partners</li><li>Demonstrated ability to manage competing priorities</li><li>Ability to complete most work with limited supervision, appropriately judging when to seek assistance or guidance from subject experts or management</li></ul><h4>Appointment Information</h4>This is a 100% full-time Civil Service 5032 - Information Technology Support Associate position, appointed on a 12-month basis. The expected start date is as soon aspossible after the search close date. Salary is competitive and commensuratewith qualifications and experience, while also considering internal equity. Thebudgeted salary range for the position is $50,000 to $60,000. &nbsp;Professional development and other advancementopportunities are also available. Sponsorship for work authorization is notavailable for this position. The University of Illinois offers a widevariety of benefits, including paid leave and holidays: <a href="https://www.hr.uillinois.edu/benefits" target="_blank">https://www.hr.uillinois.edu/benefits</a> <a href="https://www.hr.uillinois.edu/leave" target="_blank">https://www.hr.uillinois.edu/leave</a> <a href="https://www.hr.uillinois.edu/leave/holidays" target="_blank">https://www.hr.uillinois.edu/leave/holidays</a>For more information about Gies Business, visit <a href="https://inside.giesbusiness.illinois.edu/work-at-gies" target="_blank">https://inside.giesbusiness.illinois.edu/work-at-gies</a>. For more information on Civil Service classifications, please visit the SUCSS web site at <a href="https://www.sucss.illinois.gov/pages/classspec/default.aspx" target="_blank">https://www.sucss.illinois.gov/pages/classspec/default.aspx</a>.<h4>Application Procedures &amp; Deadline Information</h4>Applications must be received by 6:00 pm (Central Time) on October 9, 2024. Applyfor this position using the Apply Now button at the top or bottom of thisposting, and upload your cover letter, resume (months and years of employmentmust be included), and names/contact information for three professionalreferences. Please remember to include specific information on how you meet thequalifications of the position in your resume, including all relevantexperience. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through <a href="https://jobs.illinois.edu" target="_blank">https://jobs.illinois.edu</a> will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact <a href="mailto:rgoben@illinois.edu" target="_blank">rgoben@illinois.edu</a>. For questions regarding the application process, please contact 217-333-2137.The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility &amp; Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing <a href="mailto:accessibility@illinois.edu" target="_blank">accessibility@illinois.edu</a>.Requisition ID: 1026786 Job Category: Technical Apply at: <a href="https://jobs.illinois.edu" target="_blank">https://jobs.illinois.edu</a>

University of Illinois Urbana-Champaign

Associate Technology Support Specialist - Gies College of Business

SciTec has been awarded multiple government contracts and is growing our creative Team! SciTec, Inc. is a dynamic small business with the mission to deliver advanced sensor data processing technologies and scientific instrumentation capabilities in support of National Security and Defense. We support customers throughout the Department of Defense and U.S. Government in building innovative new tools to deliver unique world-class data exploitation capabilities. Important Notice: SciTec exclusively works on U.S. government contracts that require U.S. citizenship for all employees. SciTec cannot sponsor or assume sponsorship of employee work visas of any type. Further, U.S. citizenship is a requirement to obtain and keep a security clearance. Applicants that do not meet these requirements will not be considered.SciTec has an immediate opportunity for a talented Senior Network Engineer to join our team in Boulder, CO. Successful applicants will bring deep experience with network engineering, a readiness to work hands-on keyboard to solve challenging network problems, a strong collaborative spirit, experience successfully mentoring junior team members, superior problem solving skills, a passion for security and data protection, and a clear focus on supporting customer needs. <ul><li>Design and deploy functional networks (LAN, WLAN, WAN) as a member of product teams and corporate infrastructure teams</li></ul><ul><li>Configure and install software, servers, routers, and other network devices</li><li>Monitor key network indicators (e.g., network performance, device health, status, integrity, etc.)</li><li>Resolve&nbsp;issues escalated by lower service desk tiers by troubleshooting deployed, cloud, and local infrastructure</li><li>Automate tasks and monitor their effectiveness</li><li>Mentor team members on technical issues</li><li>Create, oversee, and test security measures (e.g., access authentication and disaster recovery)</li><li>Communicate with users to design and field optimal solutions</li><li>Design and implement solutions to deliver superior network performance, capacity and scalability</li><li>Maintain complete technical documentation</li><li>Other duties as assigned</li></ul><h4>Requirements</h4><ul><li>7+ years of industry experience as a Network Engineer or&nbsp;Network Administrator</li></ul><ul><li>Professional certifications demonstrating Network Engineering competencies (e.g., CCNP, CCDP, Aruba professional)</li><li>Work background in network administration and architecture</li><li>Proficiency with network security principles, including monitoring, hardening, threat models, common vulnerabilities, and access control models </li><li>In-depth understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g., BGP, OSPF)</li><li>Experience working with and troubleshooting OSI network layers for TCP/IP networks, via physical and software-based diagnostics and tools</li><li>Experience planning, deploying, and troubleshooting WAN, firewalls, LAN, DNS, VLANs, static and dynamic IP addressing, remote and point to point VPNs in on premises, cloud and hybrid environments such as Amazon Web Services and Microsoft Azure</li><li>Working knowledge of Storage Area Networks (SANs)</li><li>Experience configuring networks using a Fibre Channel Switched Fabric topology</li><li>Familiarity with application layer network and firewall configuration in Linux and VMware systems</li><li>Hands on experience with TACACS, Radius, authentication services and servers.</li><li>Knowledge of coding languages for scripting (e.g., Python, Perl)</li><li>Experience with network diagnostic, monitoring and analysis tools (e.g., SolarWinds network tools)</li><li>Strong understanding of network operating systems (JUNOS, Cisco IOS)</li><li>Proficiency with Linux and Windows operating systems</li><li>Sharp troubleshooting skills</li><li>Ability to work independently</li><li>Excellent organizational and mentoring skills</li><li>Ability to obtain and maintain a DoD security clearance</li><li>Demonstrated attention to detail</li><li> Good verbal and written communication skills </li></ul>Candidates with meeting the following criteria will be preferred:<ul><li>At least 1 year of ongoing professional experience with Dell switches, servers and SAN</li><li>At least 1 year of ongoing professional experience using VMWare vSphere and vCenter</li><li>Security+ certification</li><li>At least 1 year of ongoing professional experience with network-attached storage (NAS) and/or Storage Area Network (SAN) configuration and maintenance</li><li>At least 1 year of ongoing professional experience with Git / GitLab / Continuous Integration / Continuous Deployment</li><li>At least 1 year of ongoing professional experience with Container platforms, networking and security</li><li>An active DoD security clearance</li></ul>*Resumes, Cover Letters, and Applications which are generated by AI will not be considered for employment<h4>Benefits</h4>SciTec offers a highly competitive salary and benefits package, including:<ul><li>Employee Stock Ownership Plan (ESOP)</li><li>3% Fully Vested Company 401K Contribution (no employee contribution required) </li><li>100% company paid HSA Medical insurance, with a choice of 2 buy-up options</li><li>80% company paid Dental insurance</li><li>100% company paid Vision insurance</li><li>100% company paid Life insurance</li><li>100% company paid Long-term Disability insurance</li><li>Short-term Disability insurance</li><li>Annual Profit-Sharing Plan</li><li>Discretionary Performance Bonus</li><li>Paid Parental Leave</li><li>Generous Paid Time Off, including Holiday, Vacation, and Sick Pay</li><li>Flexible Work Hours</li></ul>The pay range for this position is $125,000- $166,000 / year. SciTec considers several factors when extending an offer of employment, including but not limited to the role and associated responsibilities, a candidate's work experience, education/training, and key skills. This is not a guarantee of compensation. SciTec is committed to hiring and retaining a diverse workforce and is proud to be an Equal Opportunity/Affirmative Action employer.

SciTec

Senior Network Engineer

Job Title Assistant Professor in Computer Engineering Technology Requisition Number FE04107 Working Title Assistant Professor Department Name 8H090:OISTL/Engineering Distance Learning Work Location Paducah, KY Type of Position Faculty Position Time Status Full-Time Tenure Track Status Tenure Track Required Education Applicants must hold a Ph.D. or equivalent degree in Computer Engineering Technology or a related discipline. Candidates with specialties in all areas of Computer Engineering Technology will be considered. Required Related Experience None Required License/Registration/Certification None Job Summary The Fujio Cho Department of Engineering Technology at the University of Kentucky (<a href="http://www.engr.uky.edu/et/" target="_blank">http://www.engr.uky.edu/et/</a>) invites applications for an Assistant Professor in computer engineering technology. The position is with the University of Kentucky’s newly launched computer engineering technology program at the extended campus in Paducah, KY. The College of Engineering currently administers ABET-accredited bachelor’s degree programs in mechanical engineering and chemical engineering at Paducah, with nine full-time faculty. The position is a 9-month appointment in the Special Title Series (tenure-eligible). Applicants should have a strong commitment to excellence in undergraduate education and the motivation to sustain a program of independent research and scholarship, the direction of undergraduate research, and other independent and collaborative research endeavors. Research collaborations with local industry and faculty on the Lexington campus are encouraged. The anticipated start date is January 2025. Applicants must hold a Ph.D. or equivalent degree in Computer Engineering Technology or a related discipline. Candidates with specialties in all areas of interest in embedded systems and application, artificial intelligence, circuits, digital electronics, nanoelectronics, ASIC, wireless communication, digital systems design, electronics prototyping and construction, software engineering processes and methods, signals, systems and transforms and digital signal processing. Additional consideration will also be given to candidates with expertise that enhances existing department strengths. The candidate’s teaching and research focus should be strong computer software and hardware applications in all cases. Individuals currently employed in industry are encouraged to apply. Candidates should apply for the position online at <a href="https://ukjobs.uky.edu/postings/527738" target="_blank">https://ukjobs.uky.edu/postings/527738</a> ; the priority deadline for acceptance of applications is September 31, 2024. To apply, please submit a cover letter (Cover Letter), current curriculum vitae (Curriculum Vita), a statement detailing teaching interests and experience (Specific Request 1), a statement of research interests (Specific Request 2), and the names of three to five references (Specific Request 3). Review of applications will begin immediately and continue until the position is filled. For more information, contact Prof. Charles Lu at <a href="mailto:ycharles.lu@uky.edu" target="_blank">ycharles.lu@uky.edu</a>. Information on the Paducah Programs can be found at <a href="http://www.engr.uky.edu/paducah" target="_blank">http://www.engr.uky.edu/paducah</a>. The University of Kentucky is an Equal Opportunity University. We encourage applications from all interested and qualified individuals. Skills / Knowledge / Abilities Does this position have supervisory responsibilities? No Preferred Education/Experience Deadline to Apply Open Until Filled Yes Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Assistant Professor in Computer Engineering Technology

<h4>Overview</h4>LMI is seeking a skilled&nbsp;Data Analyst - Healthcare. Position is on the staff of a private, government consulting firm. Work is sponsored by Federal Government departments and agencies, including the Department of Health and Human Services. This position may be performed remotely.&nbsp;The successful applicant will become part of a team dedicated to analytical support and operations work for the Department of Health and Human Services (HHS), specifically the Center for Consumer Information and Insurance Oversight (CCIIO). The primary focus will be data analytics to ensure that health insurance plans are aligned with federal regulations. However, this position will NOT be involved in direct drafting of policy or in influencing policy decisions made by the government.LMI is a consultancy dedicated to powering a future-ready, high-performing government, drawing from expertise in digital and analytic solutions, logistics, and management advisory services. We deliver integrated capabilities that incorporate emerging technologies and are tailored to customers’ unique mission needs, backed by objective research and data analysis. Founded in 1961 to help the Department of Defense resolve complex logistics management challenges, LMI continues to enable growth and transformation, enhance operational readiness and resiliency, and ensure mission success for federal civilian and defense agencies.We offer a generous compensation package with excellent benefits that start the first day of employment. Flexible work schedules, telework opportunities, and tuition reimbursement are a few of our many work-life benefits available to our employees. Come join the organization consistently ranked as a top workplace!<h4>Responsibilities</h4>Responsibilities may include: <ul><li>programming and analyzing data in a Microsoft Azure environment using Azure Synapse Notebooks and PowerBI</li><li>analyzing data using Python, SQL, spreadsheets, or other analytical tools</li><li>presenting complex data in easy to understand presentations, and working in a team</li><li>researching guidance and regulations</li><li>assisting with writing updates to client documents such as public instructions and standard operating procedures</li></ul>The successful applicant:<ul><li>will become part of a team that supports Health and Human Services (HHS), and the Center for Consumer Information and Insurance Oversight (CCIIO) within HHS.</li><li>should have an understanding of changes in healthcare policy at the federal and state levels, which will aid LMI in implementing programs from the Affordable Care Act (such as healthcare exchanges and alternative payment models).&nbsp; </li><li>should be comfortable working with information systems, validation and verification of data by comparing and analyzing data from various sources, and reporting findings in a meaningful way. </li></ul>This position will NOT be involved in drafting or influencing policy decisions made by the government.<h4>Qualifications</h4>MINIMUM QUALIFICATIONS&nbsp;<ul><li>Bachelor’s degree in industrial engineering, operations research, statistics, mathematics, computer science, or related discipline&nbsp;</li></ul><ul><li>3+ year(s) of experience&nbsp;</li></ul><ul><li>Strong analytical skills&nbsp;</li></ul><ul><li>Proficiency in Microsoft Office programs including Word, Excel, PowerPoint.&nbsp;</li></ul><ul><li>Proficiency in Python or PowerBI&nbsp;</li></ul><ul><li>Superior communication skills, both written and oral&nbsp;</li></ul><ul><li>Ability to absorb large amounts of new technical and policy knowledge without a lot of guidance&nbsp;</li></ul>DESIRED SKILLS AND BACKGROUND&nbsp;<ul><li>Master’s degree in industrial engineering, operations research, statistics, mathematics, computer science, data science or related discipline&nbsp;</li></ul><ul><li>Expert knowledge of Excel - VBA, Python, Tableau, PowerBI, SQL, and/or SAS.&nbsp;</li></ul><ul><li>Understanding of federal healthcare programs.&nbsp;</li></ul><ul><li>3-5 years of experience in data analysis and reporting.&nbsp;</li></ul> <h4> LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact <a href="mailto:accommodations@lmi.org" target="_blank">accommodations@lmi.org</a> Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Need help finding the right job? </h4>We can recommend jobs specifically for you!Click here to get started.

LMI Consulting, LLC

Data Analyst

ABOUT ROCKET LABRocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more. &nbsp;Join our pioneering team and launch your career to new heights!IT&nbsp;Rocket Lab’s IT team is responsible for how our global teams access information and run operations across our computer systems, networks, and devices. Our hardworking IT team is a group of flexible problem-solvers working in a fast-paced environment but who also thrive under the challenge of supporting all of our proprietary systems and people, from finance to launch operations.SENIOR IT SUPPORT SPECIALISTBased onsite at Rocket Lab's Albuquerque, NM facility, the Senior IT Support Specialist, will work closely with the IT Support Team Lead, managing the IT Service Desk queue and carrying out the day-to-day Service Desk functions required to provide the efficient delivery of IT services. Effective communication and world class support is vital to the success of this role.You'll have the opportunity to provide instruction, guidance, and technical support to the different teams at Rocket Lab to deliver and support IT systems through efficient management of the IT Service Desk. &nbsp;This is carried out via on site desktop support, phone, IM, and email. You'll also be responsible for ensuring that systems are compliant with applicable standards to maintain robust information security in accordance with PSR and NIST 800-171.WHAT YOU'LL GET TO DO:<ul><li>Provide quality IT support and service by interacting positively with our staff, answering inquiries, and effectively handling complaints.</li><li>Is an expert in finding a way to say yes.</li><li>Track and update support desk Incident, Request, Problem, and Change, Project tickets, and other documentation.</li><li>Provide assistance, training and guidance to new starters. Help identify ways that we can improve our onboarding process and experience.</li><li>Helps with problem research and documentation to provide workarounds and fixes.</li><li>Enable on time delivery of Production and Launch services through provision and support of IT systems and services.</li><li>Provide assistance, training and guidance to new starters.</li><li>Report on any new business requirements.</li><li>Participate in the Continuous Improvement Process; the ongoing effort to improve our service, IT Systems, and processes.</li><li>Assist in the development of new systems and networks.</li></ul>YOU'LL BRING THESE QUALIFICATIONS:<ul><li>High school diploma or GED and 5+ years of experience in an IT support or service role.</li><li>Basic understanding and experience in following a framework for service delivery such as ITIL.</li><li>Experience / knowledge of at least 2 or more of the below:<ul><li>Windows and/or Linux desktop operating systems.</li><li>Windows and/or Linux server (Ubuntu/Debian) enterprise environments.</li><li>virtualization technologies, public / private cloud.</li><li>Active Directory and Group Policy.</li><li>Database and reporting technologies: MS SQL, Power BI, MySQL, Tableau, etc</li><li>Modern web-based applications including hosting, troubleshooting, security, etc.</li><li>Security frameworks and technology: ISO 27001, NIST 800-171, IPSEC, SSL VPNs, firewalls, etc.</li><li>Cloud based technologies: Azure, AWS, O365, etc.</li></ul></li></ul>THESE QUALIFICATIONS WOULD BE NICE TO HAVE:<ul><li>Strong organization skills with the ability to delegate tasks, set clear goals, and deadlines.</li><li>Experience working in a high tech fast paced industry such as semi-conductor or aerospace industries supporting hardware/software engineers, labs and manufacturing.</li><li>Excellent verbal and written communication skills.</li><li>Excellent problem solving and analytical skills – able to see the big picture, make connections and appropriate decisions.</li><li>Outstanding attention to detail.</li><li>Ability to communicate and present complex and technical concepts and ideas to a general audience.</li><li>Being an exceptional multitasker, displaying excellent time management skills and ability to work under pressure.</li></ul>ADDITIONAL REQUIREMENTS:<ul><li>Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus.&nbsp; &nbsp;</li><li>Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing.&nbsp;&nbsp;</li><li>Must be physically able to commute to buildings&nbsp;</li><li>Occasional exposure to dust, fumes and moderate levels of noise.&nbsp;</li></ul>WHAT TO EXPECT&nbsp;We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.&nbsp;&nbsp;&nbsp;Important information:FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Biow at <a href="mailto:g.biow@rocketlabusa.com.This" target="_blank">g.biow@rocketlabusa.com.This</a> dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.&nbsp; These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.&nbsp;Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.&nbsp; For more information on these Regulations, click here&nbsp;ITAR Regulations.

Rocket Lab

Senior IT Support Specialist

<h4>Assistant Director of Software Engineering -- Gies College of Business</h4><h4>Information Technology Partners</h4> <h4>Job Summary</h4>This role focuses on leading the IT Partners @ Gies Software, AI, and Automation Engineering team, managing projects, and optimizing workflows to support the instructional, research, and administrative functions of the Gies College of Business.<h4>Duties &amp; Responsibilities</h4><ul><li>Team Leadership and Development •Lead and develop a team of software engineers, fostering a collaborative and innovative work environment. •Collaborate with senior technical staff to mentor and build the technical expertise of the team. •Conduct regular performance reviews, provide constructive feedback, and identify professional development opportunities. •Promote a culture of continuous improvement and agile development methodologies within the team. </li><li>Project Management •Oversee the planning, execution, and delivery of software development, web, vended platform management, AI integration, and process automation, ensuring alignment with the college's strategic goals. •Develop project plans and timelines and manage resources to ensure projects are completed on time and within scope. •Work collaboratively with the IT Partners Client Succes and Operations team to facilitate effective communication among stakeholders, including faculty, staff, and external partners, to gather requirements and provide project updates. </li><li>Workflow and Process Optimization •Design and implement efficient workflows and processes to enhance the productivity and effectiveness of the software engineering team. •Coordinate with software engineering staff to identify and implement best practices for software development, documentation, and quality assurance. •Work in collaboration with the IT Partners Client Success and Operations group to ensure all software products meet usability, accessibility, and quality standards. •Utilize data-driven approaches to identify bottlenecks and areas for improvement in the software development lifecycle. </li><li>Strategic Collaboration and Support •Collaborate with other IT Partners groups, including Data Strategy and Management; Infrastructure and Solutions Architecture; and Client Success and Operations. •Coordinate support for custom software, applications, and platforms with IT Partners Client Success and Operations. •Collaborate with other IT units and college departments to align software engineering initiatives with organizational objectives. •Represent the software engineering team in campus-wide working groups and committees. •Provide support and guidance on technical issues and ensure compliance with university policies and industry standards.</li></ul><h4>Minimum Qualifications</h4>Any one or any combination totaling 5 years (60 months) from the following categories:College coursework which includes Information Technology (IT), IT Management, Programming, IT Systems, or a closely related discipline, as measured by the following conversion table or its proportional equivalent:30 semester hours equals one (1) year (12 months)Associate’s Degree (60 semester hours) equals eighteen months (18 months)90 semester hours equals two (2) years (24 months)Bachelor’s Degree (120 semester hours) equals three (3) years (36 months)Work experience in IT-related functions such as hardware/software support, programming, network design, network engineering, IT systems integration, or closely related field, which includes supervisory or lead worker capacity.<h4> Preferred Qualifications</h4>Computer science degree preferred. Experience in leading teams with a people-centered management approach. Experience in collaborative work with software development, data, and client teams. Experience in managing software development projects. Experience in developing automations and business process improvement initiatives. Experience with University of Illinois systems and processes.<h4>Appointment Information</h4>This is a 100% full-time Civil Service 5030 - Information Technology Manager/Administrative Coordinator position, appointed on a 12-month basis. The expected start date is as soon aspossible after the search close date. Salary is competitive and commensuratewith qualifications and experience, while also considering internal equity. Thebudgeted salary range for the position is $95,000 to $115,000. &nbsp;Professional development and other advancementopportunities are also available. Sponsorship for work authorization is notavailable for this position. The University of Illinois offers a widevariety of benefits, including paid leave and holidays:<a href="https://www.hr.uillinois.edu/benefits" target="_blank">https://www.hr.uillinois.edu/benefits</a> <a href="https://www.hr.uillinois.edu/leave" target="_blank">https://www.hr.uillinois.edu/leave</a> <a href="https://www.hr.uillinois.edu/leave/holidays&amp;nbsp" target="_blank">https://www.hr.uillinois.edu/leave/holidays&amp;nbsp</a>;For more information about Gies Business, visit <a href="https://inside.giesbusiness.illinois.edu/work-at-gies" target="_blank">https://inside.giesbusiness.illinois.edu/work-at-gies</a>. For more information on Civil Service classifications, please visit the SUCSS web site at <a href="https://www.sucss.illinois.gov/pages/classspec/default.aspx" target="_blank">https://www.sucss.illinois.gov/pages/classspec/default.aspx</a>.<h4>Application Procedures &amp; Deadline Information</h4>Applications must be received by 6:00 pm (Central Time) on October 8, 2024. Applyfor this position using the Apply Now button at the top or bottom of thisposting, and upload your cover letter, resume (months and years of employmentmust be included), and names and contact information for three professionalreferences. Please remember to include specific information on how you meet thequalifications of the position in your resume, including all relevantexperience. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through <a href="https://jobs.illinois.edu" target="_blank">https://jobs.illinois.edu</a> will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact <a href="mailto:rgoben@illinois.edu" target="_blank">rgoben@illinois.edu</a>. For questions regarding the application process, please contact 217-333-2137.The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility &amp; Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing <a href="mailto:accessibility@illinois.edu" target="_blank">accessibility@illinois.edu</a>.Requisition ID: 1026013 Job Category: Technical Apply at: <a href="https://jobs.illinois.edu" target="_blank">https://jobs.illinois.edu</a>

Assistant Director of Software Engineering -- Gies College of Business

IT Technology Analyst I&nbsp;Interested candidates must apply to the IT Technology Analyst I posting by visiting careers.paturnpike.com by November 8, 2024.&nbsp;Posting Start Date:&nbsp;September 18, 2024&nbsp;Posting End Date:&nbsp;November 8, 2024&nbsp;Position Number:&nbsp;80006815 (4 openings available)&nbsp;Union:&nbsp;Non-Union&nbsp;FLSA Status:&nbsp;Salaried Non-Exempt&nbsp;Department:&nbsp;Information Technology&nbsp;Salary Grade:&nbsp;N-13&nbsp;Salary:&nbsp;$60,000.00&nbsp;Employment Type:&nbsp;Full Time&nbsp;Building Location*:&nbsp;Central Office Building, Eastern Regional Office, Western Regional Office&nbsp;Building Street:&nbsp;700 S. Eisenhower Boulevard, 251 Flint Hill Road, 2200 North Center Avenue&nbsp;Building City:&nbsp;Middletown, King of Prussia, New Stanton&nbsp;Building State:&nbsp;Pennsylvania (US-PA)&nbsp;Building Zip Code:&nbsp;17057, 19406, 15672&nbsp;Work Schedule:&nbsp;Flexible Work Options&nbsp;*This position may report to one of the Pennsylvania Turnpike Commission's offices: Central Office (Middletown), Eastern Regional Office (King of Prussia) or Western Regional Office (New Stanton).&nbsp; &nbsp;The Pennsylvania Turnpike Commission, opened on October 1, 1940, is known as “America’s First Superhighway”!  Our mission is to operate a safe, reliable, customer-valued toll road system that supports national mobility and commerce.  The PTC operates a 565-mile system with over 205 million transactions annually.  Together, we are building the highway of the future.&nbsp; &nbsp;The Commission values its team members and understands the importance of work/life balance to the health, well-being and productivity of its team. Therefore, this position may be eligible for Flexible Work Options* such as:&nbsp;Hybrid Work - combination of remote and in-person reporting&nbsp;Alternate Work Schedule - flexibility to adjust work schedule length to complete work week in fewer days&nbsp;*Some options may require completion of probationary period. &nbsp; &nbsp;The Commission requires all employees to establish PA residency within 6 months of hire and to maintain PA residency, regardless of Flexible Work Options. &nbsp;Applicants must be currently authorized to work in the United States on a full-time basis.  The Commission will not sponsor applicants for work visas.&nbsp;Job Purpose and Summary&nbsp;This is an entry-level, cross-functional and technical position primarily responsible for providing support to higher level professionals in one of the various areas of specialization within the Information Technology (IT) Department. Work involves participating and assisting with different levels of work for the assigned unit. Work is generally performed in a distributed environment under the direct supervision of various managers, supervisors, senior analysts or higher-level specialists. Work results are reviewed for conformity to operating procedures, overall performance, quality and effectiveness of services provided.&nbsp;Essential Functions &amp; Responsibilities&nbsp;Responds to end user incidents, requests and support calls. Provides guidance to users’ questions originating from call scripts, Business Process Procedures (BPPs), reports, job aids and frequently asked questions.&nbsp;Writes and maintains basic BPPs and other documentation to reflect current processes and instructions.&nbsp;Participates in the analysis, requirements gathering, configuration, documentation and implementation for changes to software, networks and/or systems to support the organization’s business processes.  &nbsp;Participates and supports the preparation, development, execution and validation of testing and problem resolution for system implementation including development of test scripts and documenting tasks.&nbsp;Participates in all aspects of departmental project/program life-cycles: planning, specification, design, installation, deployment, integration, operations, support, testing, policy development and compliance reporting.&nbsp;Assists in the deployment and operation of server and storage management, network, communications and field devices.&nbsp;Administers system accounts including onboarding/offboarding users, as well as monitoring and maintaining compliant application security.&nbsp;Creates basic reports and uses report variants to produce repeatable reports with specific user criteria.&nbsp;Monitors various systems and programs to ensure proper operation and compliance. Identifies and assists with resolving issues and security threats/incidents found.&nbsp;Assists with troubleshooting, documenting and maintaining various equipment, systems, applications and programs for the department. &nbsp;Responds to legal, right-to-know and departmental requests for data such as video, user logs and forensic investigation information.&nbsp;Participates in the research, development and integration of new and enhanced technologies. &nbsp;Performs necessary departmental documentation, administrative tasks and internal outreach efforts as needed. &nbsp;Uses situational awareness to anticipate and prevent accidents.&nbsp;Performs related duties as assigned.&nbsp;Qualifications&nbsp;Bachelor’s degree in information systems, computer science, information technology, business administration, or related field. Equivalent combination of education and/or experience may be accepted.&nbsp;Certain units may prefer specialized training and/or specialized certificates.&nbsp; &nbsp;Competencies&nbsp;Customer Service&nbsp;Motivated&nbsp;Communication Proficiency&nbsp;Reliability&nbsp;Teamwork Orientation&nbsp;Flexibility&nbsp;Time Management&nbsp;Attention to Detail&nbsp;Technical Capacity&nbsp;Physical Demands and Work Environment&nbsp;Position demands include frequent speaking, writing and reading reports. Position requires frequent work at a computer utilizing business programs and PTC specific operating systems. Position may require occasional travel and/or fieldwork with exposure to roadway traffic. Occasionally works outside of normal business hours for assigned work assignments.&nbsp;Office environment with low levels of noise, adequate lighting and comfortable temperature. Field environment may include exposure to moderately adverse and undesirable conditions. Physical environment is generally safe, but safety equipment or precautions must be followed in field conditions.  &nbsp;Benefits &nbsp; &nbsp;The selected candidate will be offered an exceptional benefits package which includes comprehensive medical, dental, vision and prescription coverage, along with a benefit plan for retirement.  In addition, leave programs, tuition reimbursement, employee assistance program, and alternative work schedules are available to employees.  &nbsp;The Pennsylvania Turnpike Commission is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. If you need assistance or an accommodation due to a disability, you may contact the Human Resources Department by calling 717-831-7378.&nbsp;

Pennsylvania Turnpike Commission

IT Technology Analyst

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp; Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp; American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology on #TeamAmex. Global Merchant Services Technology is on an exciting journey to redefine the merchant payment experience. Our Merchant platform is a distributed near real time low latency system that is always available and highly resilient, processing transactions from around the world 24x7, 365 days a year. If you like to challenge the status quo and desire to use best in class technology, it's time to join the GMST organization which strives for continuous innovation. Are you a change agent with a deep engineering passion to build outstanding products for merchants? If so, we are looking for an enthusiastic, driven, and forward-thinking Engineering Director to join us on our mission.How will you make an impact in this role?As an Engineer in GMST you will be building core features and functions of card transaction systems on distributed platform deployed in the cloud. Actively participating in agile teams and the latest development practices, writing code and unit tests, working with API specs and automation. GMST Engineers use Java Technologies to drive innovation while also finding opportunities for adopting new technologies.&nbsp;Qualifications - <ul><li>Degree in computer science, computer engineering or a related field.</li><li>Minimum 5 years of software development experience in a professional environment working with Java technologies - Java, Spring framework, SpringBoot, SOAP/Restful Web-services, Micro-services, SPARK, JPA, Ehcache, Hibernate, RTF framework, JMS, Kafka, SQL, and NoSQL databases like CouchDB, MongoDB, PostgreSQL etc..</li><li>Hands-on experience with application design, software development and automated testing</li><li>Experience with distributed (multi-tiered) systems, algorithms, relational or NoSQL databases.</li><li>Ability to effectively interpret technical and business objectives and challenges and eloquent solutions.</li><li>Ability to learn and investigate new technology and business domains, question status quo and think outside of the box.</li><li>Ability to debug basic software components and identify code defects for remediation.</li><li>Experience working in Agile or other rapid application development methods.</li><li>Proficient oral and written communication skills.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Engineer Full Stack Engineer I – Global Merchant Services Technology

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day. &nbsp;&nbsp;Resy is the American Express global dining platform and sits within the USCS organization. Our mission is to connect the world's best restaurants with the world's best customers through a trusted and innovative` global SaaS platform, built on the promise of access and unforgettable experiences. &nbsp; &nbsp;Resy's SaaS platform offers a wide range of features and functionality, managing reservations and tables, and tracking guest and restaurant data to help restaurants deliver the best hospitality to diners. Diners can discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners and Card Members are insiders, and we love having them at the table. &nbsp; ABOUT THE ROLE: We are seeking a motivated and detail-oriented data analyst to join our world class data team, focusing on marketing initiatives. This role is ideal for someone passionate about data analytics and eager to contribute to the success of marketing strategies in a dynamic environment at Resy. This role will report to our Sr. Manager of Data and Analytics and will be part of a tight-knit and supportive team of data experts who together power Resy’s internal reporting for strategic business decision-making and develop external analytics products for Resy’s restaurant operator clients.&nbsp; As a data analyst driven by marketing initiatives, you will play a crucial role in collecting, analyzing, and visualizing data to support our marketing efforts and drive business growth. You will assist in developing frameworks for scalable post-launch impact analysis and ongoing campaign monitoring, implement and assist with segmentation and analysis around our marketing strategies for Restaurants, Users and Card Members. You will also enhance the impact of marketing and public relations efforts through data storytelling, and offer self-serve options for increased efficiency. WHAT YOU'LL DO: • Collect, clean, and preprocess marketing data from various sources, ensuring accuracy and integrity. • Analyze data to identify trends, patterns, and customer segments with high conversion potential. • Develop and maintain dashboards and reports to track key marketing key performance indicators, monitor campaign performance, and provide real-time insights. • Be a subject matter expert of reporting tools used by the Resy marketing department. • Connect the dots to understand customer intent using data from multiple sources like data warehouses, customer data platforms, marketing analytics tools, and product analytics tools. • Collaborate with marketing, data, and product teams to forecast campaign performance. • Communicate findings and recommendations clearly to nontechnical stakeholders across various management levels. • Continuously optimize reporting for all marketing channels. • Be an integral part of a growing team that develops innovative data solutions for marketing at Resy. WHAT YOU HAVE: • Bachelor’s Degree in a relevant field. Prior experience as a data or marketing analyst preferred. • Basic proficiency in SQL and Python. • Experience with data visualization tools (e.g., Looker, Adobe Analytics, Mixpanel). Experience with marketing analytics tooling preferred. • Familiarity with funnel analysis and customer journey mapping. • Understanding of various digital marketing channels. • Experience with different segmentation techniques and an understanding of customer lifecycle stages. • Knowledge of different attribution models and an understanding of how to apply attribution models to measure marketing effectiveness. • Basic understanding of statistical analysis and data modeling techniques. • Strong analytical and problem-solving skills with attention to detail. • Ability to interpret complex data sets and translate them into actionable insights. • Excellent communication and storytelling skills to convey data insights effectively. • Strong collaboration and teamwork abilities. • Eagerness to learn and adapt in a fast-paced environment. • Previous internship or project experience in data analysis or marketing analytics. • Excellent verbal and written communication skills, with the ability to explain complex data concepts to non-technical stakeholders. • Passion about fostering a data-driven culture and driving impact through data. • Love restaurants and have a working knowledge of the industry and its emerging technologies.&nbsp; Background and familiarity in hospitality a plusSalary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

310 IT / Computer Engineering Jobs