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POSITION Systems Architect(Sr. System Administrator)LOCATION Providence RIABOUT THE AMERICAN MATHEMATICAL SOCIETYThe American Mathematical Society (AMS), founded in 1888, is a non-profit membership organization that is dedicated to advancing research and connecting the diverse global mathematical community through our publications, meetings and conferences, MathSciNet, professional services, advocacy, and awareness programs. &nbsp;The AMS has 30,000 members worldwide and offices in Rhode Island, Michigan, and Washington, DC.WHY WORK AT THE AMSAt the AMS we value excellence, inclusivity and teamwork. We work at the forefront of advancing and connecting the diverse mathematical community worldwide, and we are seeking curious, innovative, collaborative individuals to join our team.<ul><li>Excellent work-life balance with potential for hybrid work</li><li>Generous benefit offerings including:<ol><li>9.5% employer contribution to 403(a) Retirement Plan&nbsp;</li><li>100% employer-paid Life, AD&amp;D, Short- and Long-Term Disability Insurance</li><li>Medical and dental coverage with employer cost share&nbsp;</li><li>Voluntary vision, Life/AD&amp;D, and Long-term Care Insurance available through payroll deduction</li></ol></li><li>12 paid holidays&nbsp;</li><li>Generous paid time off</li><li>Technology equipment reimbursement for applicable roles</li><li>Tuition reimbursement</li><li>Commitment to equity, diversity, inclusion and a welcoming environment</li></ul>SUMMARY:The Systems Architect is expected to act as an expert technical resource for other IT staff. &nbsp;They will undertake complex projects requiring additional specialized technical knowledge. &nbsp;This person must be able to make well thought-out decisions, coordinate with users to determine requirements and ensure that system improvements are successfully implemented and monitored to increase efficiency. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing servers (Windows and Linux), associated software and related components to achieve high performance for various business applications while ensuring minimal downtime. &nbsp;This position will be responsible for administration of our Microsoft Exchange environment, VMware Infrastructure and backup environment. &nbsp;Additionally, the Systems Architect collaborates closely with the compliance team to ensure alignment with PCI standards, implements and monitors SIEM solutions, and enhances overall security posture. &nbsp;They also assist the Network Engineer with configuring, maintaining, supporting and optimizing our WAN/LAN and communication links.ESSENTIAL FUNCTIONS:<ul><li>Act as a technical expert. Serve as a consultant to senior management and IT staff on new projects and long-term system strategies, ensuring technology meets business needs and is deployed and maintained as effectively as possible.&nbsp;</li><li>Provide guidance and direction to project teams to ensure compliance with standards and best practices.&nbsp;</li><li>Write proposals and documentation, act as a vendor liaison, make presentations to client audiences and peers, work with upper management, and work well with other departments in providing the services necessary for their work.</li><li>Understand and adhere to security policies and guidelines. &nbsp;Monitor industry trends to ensure technology architecture is current with industry standards and new technology implementation.</li><li>Lead the design, implementation, configuration, and monitoring of Security Information and Event Management (SIEM) solutions tailored to the organization's security requirements.</li><li>Collaborate with the PCI compliance team to ensure adherence to PCI standards.</li><li>Provide administrative support to the Director as required, including but not limited to the development of project plans and assistance with budgeting.</li><li>Oversee design, implementation and administration of critical technologies, including: backups, VMware Infrastructure, storage and email environment. &nbsp;</li><li>Manage our Microsoft Exchange environment including: installation, upgrades, troubleshooting, patching, backup and recovery, development and documentation of procedures</li><li>Manage our VMware infrastructure including: installation, upgrades, troubleshooting, patching, backup and recovery, development and documentation of procedures</li><li>Document and participate in Business Continuity and Disaster Recovery planning and testing with regards to computing systems including management of backup environment</li><li>Consult with users, management and vendors to determine computing needs and system requirements</li><li>Monitor, analyze, and predict trends for storage equipment performance, space allocation, and data growth to recommend enhancements</li><li>Lead design process for network connectivity to&nbsp;cloud services such as Azure.</li><li>Plan, execute and implement new system hardware and software and create and maintain technical documentation</li><li>Drive continuous improvement of server infrastructure to maximize system availability, performance, flexibility and business continuity.</li><li>Coordinate and perform routine operating system and application maintenance to ensure a stable, reliable and secure environment</li><li>Assist with support and maintenance of Windows Domain Servers</li><li>Assist with installing, configuring, managing and ensuring optimal operation of all network hardware and equipment, including routers, switches, firewalls, UPSs, etc.</li><li>Take ownership over projects and responsibilities and resolve issues proactively</li><li>Manage multiple projects, activities and tasks simultaneously</li><li>Evaluate project plans and proposals to assess feasibility issues</li><li>Respond to customer requests via a help desk system</li><li>Actively and consistently support all efforts to simplify and enhance the customer experience</li><li>Other duties as assigned.</li></ul>INTERNAL AND EXTERNAL RELATIONSHIPS:<ul><li>This position will primarily provide support for employees in Providence, Pawtucket and Washington D.C. &nbsp; but on occasion may be required to provide support to Ann Arbor employees. &nbsp;Positive attitude, strong interpersonal skills, and the ability to communicate well with management, peers and staff are important in this position.&nbsp;</li><li>This position will also help manage outside vendor relations including: vendor selection, scheduling of product demo and soliciting of quotes for products and services as necessary.&nbsp;</li></ul>SUPERVISORY RESPONSIBILITIES:<ul><li>None</li></ul>QUALIFICATIONS: &nbsp;To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>This position requires a bachelor’s degree in Computer Science (or equivalent) and at least ten years related experience</li><li>Proven experience in systems and network design and development</li><li>Strong knowledge of security standards and protocols; working knowledge of a range of diagnostic utilities</li><li>Proven experience with the following devices: Cisco ASA Firewall, Network Switches and Wireless Access Points</li><li>Knowledge of current network protocols, services, and routing (TCP/IP, SMTP, DNS, DHCP, SD-WAN)&nbsp;</li><li>Proven experience with communication platforms such as Zoom or Microsoft Teams&nbsp;</li><li>Experience with management of Windows servers and Linux servers (Ubuntu Operating System)</li><li>Strong Active Directory, Microsoft SQL and IIS design and administration experience</li><li>Strong knowledge of SSH, Samba, MySQL, Apache and Tomcat&nbsp;</li><li>Extensive knowledge of Microsoft Exchange design and administration &nbsp;</li><li>Multisite VMware, vSphere &amp; vCenter management and administration experience</li><li>Storage provisioning, management, and backup knowledge; ability to assess storage needs and provide solutions&nbsp;</li><li>Strong scripting skills for custom tools and reports (PowerShell, Perl, etc.)</li><li>Ability to prioritize based on immediate needs</li><li>Proven project management skills</li><li>Exceptional written and oral communication skills; exceptional interpersonal skills, a polished and professional manner with a focus on rapport-building, listening and questioning skills; strong customer service orientation</li><li>Strong documentation skills; thorough attention to detailed work</li><li>Demonstrated analytical and problem-solving skills</li><li>Conscience in use of resources (people, time, materials) in cost‐effective manner to achieve work objectives</li><li>Proven ability to exercise good judgment based on balanced consideration of facts, priorities, and alternatives</li></ul>ATTRIBUTES AND COMPETENCIES: &nbsp;&nbsp;The following attributes and competencies are indicators of the skills and/or behaviors necessary to successfully perform the essential functions of the position:<ul><li>Demonstrates understanding of organization’s mission, structure, culture, and constituencies</li><li>Demonstrates knowledge of own department’s work activities and mission; understands how own job impacts work of department</li><li>Responds positively to changes in the organization and the workplace</li><li>Demonstrates flexibility in responding to work demands</li><li>Demonstrates and communicates respect for the opinions and beliefs of other people at all levels and fosters a climate of mutual respect</li><li>Plans and organizes work effectively</li><li>Accepts accountability for job performance and results</li><li>Works effectively with others in a variety of settings</li><li>Uses communication tools effectively (e.g., presentation, verbal, writing, relationship building, negotiating, listening) to meet needs of audience and/or situation</li><li>Maintains professional composure in challenging situations</li><li>Exercises discretion in identifying, handling, and safeguarding confidential information</li><li>Addresses issues constructively, building cooperative relationships within and across departments</li><li>Receptive to feedback and willing to try different approaches in order to achieve the best results</li></ul>PHYSICAL DEMANDS: &nbsp;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Duties performed cause light fatigue of eyes, fingers, or other faculties due to long periods of standing, sitting or repetitive motion</li><li>Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices</li></ul>WORK ENVIRONMENT/CONDITIONS: &nbsp;&nbsp;The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Typical office environment, climate-controlled, minimal noise</li><li>Performing primarily sedentary work with limited physical exertion and lifting up to 20 lbs.</li><li>Extended work hours may be required to meet project deadlines or resolve unexpected problems</li><li>This position is required to be in-office with hybrid potential</li></ul>The American Mathematical Society is committed to creating a diverse environment and is proud to be an equal opportunity employer. The AMS supports equality of opportunity and treatment for all individuals, regardless of sex, gender identity or expression, race, color, national or ethnic origin, religion or religious belief, age, marital status, sexual orientation, disability status, economic background, veteran, or immigration status, or any other social or physical component of their identity.

American Mathematical Society

SR. System Administrator

ABOUT THE AMERICAN MATHEMATICAL SOCIETYThe American Mathematical Society (AMS), founded in 1888, is a non-profit membership organization that is dedicated to advancing research and connecting the diverse global mathematical community through our publications, meetings and conferences, MathSciNet, professional services, advocacy, and awareness programs. &nbsp;The AMS has 30,000 members worldwide and offices in Rhode Island, Michigan, and Washington, DC.WHY WORK AT THE AMSAt the AMS we value excellence, inclusivity and teamwork. We work at the forefront of advancing and connecting the diverse mathematical community worldwide, and we are seeking curious, innovative, collaborative individuals to join our team.<ul><li>Excellent work-life balance with potential for hybrid work</li><li>Generous benefit offerings including:<ol><li>9.5% employer contribution to 403(a) Retirement Plan&nbsp;</li><li>100% employer-paid Life, AD&amp;D, Short- and Long-Term Disability Insurance</li><li>Medical and dental coverage with employer cost share&nbsp;</li><li>Voluntary vision, Life/AD&amp;D, and Long-term Care Insurance available through payroll deduction</li></ol></li><li>12 paid holidays&nbsp;</li><li>Generous paid time off</li><li>Technology equipment reimbursement for applicable roles</li><li>Tuition reimbursement</li><li>Commitment to equity, diversity, inclusion and a welcoming environment</li></ul>SUMMARY:The Assistant Technical Support Specialist works within the Technical Editing Group (TEG) to process author-prepared book and journal submissions, primarily using the LaTeX document preparation system. The position requires a highly detail-oriented individual who possesses strong technical, analytical, research, and communication skills.ESSENTIAL FUNCTIONS:Technical:<ul><li>Prepare LaTeX and graphic files received from authors for copy editing and composition.</li><li>Make corrections to LaTeX files in response to requests from Production Editors and authors.</li><li>Coordinate with Creative Services to prepare graphics files.</li><li>Code complicated mathematics and text in LaTeX.</li><li>Provide technical support to authors and Production Editors.</li><li>Aid in the conversion of LaTeX source files to high-quality online products (e.g., HTML and EPUB).</li><li>Understand how TEG functions as a part of the overall AMS publishing program, and how its work affects other aspects of the production process.</li></ul>Administrative:<ul><li>Complete assigned tasks on schedule or notify appropriate staff promptly when delays are inevitable. Work with other staff and supervisors to resolve problems behind such delays.</li><li>Communicate with Production Editors and other staff regarding assigned projects.</li><li>Communicate with authors and editors as necessary.</li><li>Maintain accuracy and completeness of the publications tracking data.</li><li>Contribute information for status reports.</li><li>Participate in trouble-shooting to resolve problems.</li><li>Write and maintain documentation.</li><li>Perform other administrative duties as needed.</li></ul> INTERNAL AND EXTERNAL RELATIONSHIPS:&nbsp;<ul><li>Works within the Information Systems Department of the Computer Services Division.</li><li>Works in close collaboration with the Publications Technical Group.</li><li>Works with Productions Editors and other members of the Publications Department.</li></ul>SUPERVISORY RESPONSIBILITIES:<ul><li>None</li></ul>QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. &nbsp;Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Bachelor’s degree or equivalent experience preferred.</li><li>Willingness to engage in on-the-job learning in both group and individual settings.</li><li>Basic familiarity with the LaTeX document processing system and how to create simple documents using it. &nbsp; Ability and willingness to extend this to a comprehensive knowledge of LaTeX, including a wide array of add-on packages, within a reasonable time frame.</li><li>Facility with basic file management using the Linux operating system or willingness to acquire such knowledge within one year.</li><li>Good working knowledge of the GNU Emacs editor or willingness to acquire such knowledge within one year.</li><li>Demonstrable analytical, problem-solving, and communication abilities.</li><li>Basic understanding of mathematical notation, structure, and typographical conventions.</li><li>This position requires an individual who is very creative. They will be required to work through difficult design challenges on their own and with the benefit of input from others. The department requires people with a desire to work in a fast paced, rapidly changing environment and participate in a team setting.</li></ul>ATTRIBUTES AND COMPETENCIES:&nbsp;The following attributes and competencies are indicators of the skills and/or behaviors necessary to successfully perform the essential functions of the position:<ul><li>Demonstrates understanding of organization’s mission, structure, culture, and constituencies</li><li>Demonstrates knowledge of own department’s work activities and mission; understands how own job impacts work of department</li><li>Responds positively to changes in the organization and the workplace</li><li>Demonstrates flexibility in responding to work demands</li><li>Demonstrates and communicates respect for the opinions and beliefs of other people at all levels and fosters a climate of mutual respect</li><li>Plans and organizes work effectively</li><li>Accepts accountability for job performance and results</li><li>Works effectively with others in a variety of settings</li><li>Uses communication tools effectively (e.g., presentation, verbal, writing, relationship building, negotiating, listening) to meet needs of audience and/or situation</li><li>Maintains professional composure in challenging situations</li><li>Exercises discretion in identifying, handling, and safeguarding confidential information</li><li>Addresses issues constructively, building cooperative relationships within and across departments</li><li>Receptive to feedback and willing to try different approaches in order to achieve the best results</li></ul>PHYSICAL DEMANDS:&nbsp;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Duties performed cause light fatigue of eyes, fingers, or other faculties due to long periods of standing, sitting or repetitive motion</li><li>Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices</li><li>Duties at meetings and conferences require long periods of standing and walking</li></ul>WORK ENVIRONMENT/CONDITIONS:&nbsp;The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Typical office environment, climate-controlled, minimal noise</li><li>Performing primarily sedentary work with limited physical exertion and lifting up to 25lbs</li><li>Extended work hours may be required in the office to meet project deadlines, resolve unexpected problems.</li><li>On-call availability to support production systems</li><li>Some travel may be required for the purpose of off-site professional development</li><li>This position is required to be in-office with hybrid potential</li></ul>Other duties disclaimer:&nbsp;This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform.<ul><li>&nbsp;American Mathematical Society is committed to creating a diverse environment and is proud to be an equal opportunity employer. The AMS supports equality of opportunity and treatment for all individuals, regardless of sex, gender identity or expression, race, color, national or ethnic origin, religion or religious belief, age, marital status, sexual orientation, disability status, economic background, veteran, or immigration status, or any other social or physical component of their identity.</li></ul>

Assistant (LaTeX) Publications Technical Support Specialist

Welcome to Whataburger Careers!Summary Description: This position provides expertise to support all voice and data equipment and circuits. Configures network and voice systems to ensure smooth and reliable operation for fulfilling business objectives and processes. Monitors network to ensure network availability to all system users and perform necessary maintenance to support network availability. Plans, coordinates, and implements network security measures.Responsibilities:<ul><li>Leads and directs staff communication and compliance monitoring of policies, procedures and practices.</li><li>Inspires and coaches team members to attain goals and pursue excellence.</li><li>Confers with network users about how to solve existing system problems.</li><li>Responds to on-call pages within predefined SLA’s.&nbsp;&nbsp; (On-call support is assigned to team members on a 1-week rotating schedule.)</li><li>Plans, coordinates, and implements network security measures to protect data, software, and hardware.&nbsp; When problems arise, diagnoses hardware and software problems, and replaces defective components.</li><li>Configures, test, maintains and administers computer hardware, networking software, operating system software and all configurations.</li><li>Monitors network performance to determine whether adjustments need to be made or where changes will need to be made in the future.</li><li>Supports PCI security audits and remediation.</li><li>Designs system software and hardware upgrades including planning and scheduling, testing, and coordination in support of service requests and implementations.</li><li>Researches recommendations or solutions for upgrades, improvements and strategies to ensure a stable, available and protected technical infrastructure.&nbsp; Recommends changes to improve system security, network connections and how to control costs.&nbsp; Determines hardware or software requirements related to such changes.</li><li>Develops relationships and partnerships across all business units, emphasizing business unit’s functions within the company and business unit’s capacity to serve as a productive strategic partner.</li><li>Confers with network users about how to solve system problems within timelines assigned.</li><li>Identifies opportunities to conserve financial resources in day-to-day activities and planning and provides recommendations to control costs.</li><li>Assumes additional responsibilities as assigned</li></ul>Education:<ul><li>Bachelor’s degree in computer science or equivalent work experience required</li></ul>Experience:<ul><li>1+ year of IT experience</li><li>Demonstrated experience with technology to include:<ul><li>Network Analyzers</li><li>Configuration Management Software</li><li>Network Monitoring Software</li><li>Cable Accessories</li><li>Transaction Security</li><li>Virus Protection Software</li></ul></li></ul><ul><li>2+ years related experience, preferably in restaurant industry</li></ul>Knowledge, SKILLS, AND ABILITIES:<ul><li>Proficiency in MS Office Word, Excel, Outlook, PowerPoint and Visio (as applicable)</li><li>Proficiency in Workday (as applicable)</li><li>Ability to communicate well with the general public and experience in establishing and maintaining an effective working relationship with management, vendors, and co-workers</li><li>Ability to work in a team environment</li></ul>Professional Certification:<ul><li>CCENT</li></ul>Working Conditions/Travel Requirements:<ul><li>Expected to work the necessary time to satisfactorily fulfill job responsibilities</li><li>Must be able to report to work timely and as required by operational/business needs</li><li>Must be able to work a full-time schedule and work outside of normal business hours when necessary</li><li>Some travel, both locally and long distances, (including air travel), to worksites, meeting sites, and other locations may be necessary.</li></ul>300 Concord Plaza Dr San Antonio TX 78216-6903

Whataburger

Network Engineer

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.&nbsp;Finance Manager – Enterprise Services, Technology OperationsAmerican Express Technology is a critical Enterprise function, serving as the backbone of all we do from providing the underlying infrastructure of the company to building core products and services we deliver to our customers. The Technology organization has dramatically changed over the years, moving from a waterfall operation to an agile model of working. As Technology evolves its operating model, Finance will also adapt accordingly to best position the organization in supporting American Express businesses. The role will be key in providing financial decision support, key analytics, strategic oversight, and reporting for a multitude of critical priorities while building a strong partnership across Technology Operations’ largest group, Global Infrastructure (GI).Key responsibilities include:&nbsp;·Participate in Annual Plan / Long Range Plan and Monthly forecasting cycles, providing relevant financial analytics and commentary to business partners to ensure achievement of financial targets·Perform strategic ad-hoc analyses and research to turn data into insightful information driving business decisions·Work across a matrix of stakeholders – Technology, Finance, Product teams, etc. to ensure proper change management and financial alignment·Provide additional support for various strategic initiatives across the larger GI space (e.g. Public Cloud Hosting, Tech Operations Tower / Metrics, etc.)Minimum Qualifications ·Strong financial, analytical, and problem-solving skills·Minimum 5+ years of Finance or equivalent experience·Passion for developing and driving partnerships across multiple functions across the Enterprise·Excellent communication skills: ability to distill financial data into clear and concise insights·Robust technical skills to synthesize large amounts of complex data with the ability to draw key conclusions·Ability to prioritize and manage competing priorities effectively and drive results while meeting critical deadlines·Proficient in Microsoft suite required ·Understanding of P&amp;Ls, financial metrics, cost drivers, forecast methodologies, and cost allocation/expense recovery concepts·Self-starter with a high degree of intellectual curiosityPreferred Qualifications·Advanced Excel skills preferred.·Experience with IBM Cognos TM1 and Power BI preferred.·MBA / CPA preferred. Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Manager - Finance, Enterprise Services Technology Operations

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. How will you make an impact in this role?If you’re interested in a career crafting breakthrough software and making an impact on an audience of millions, look no further! Our Software Engineers not only understand how technology works, but how that technology intersects with the people who count on it every day. Innovation is at the core of how we build a more powerful, personal and fulfilling experience for our customers.&nbsp;As a Software Engineer in GMST you will be crafting solutions that are scalable and can be delivered iteratively to enhance business value, building core features and functions of card transaction systems on our distributed platform deployed in the cloud. Actively participating in agile teams and the latest development practices, writing code and unit tests, working with API specs and automation. Providing technical leadership to engineers to aid in the development of engineers within the team. GMST Engineers use Java Technologies to drive innovation while also finding opportunities to adopt new technologies.Are you looking to join a team of Engineers who not only write code and test but also innovate? If so, join our GMST team and work on the Merchant Platform!Minimum Qualifications:&nbsp;<ul><li>Degree in computer science, computer engineering or a related field.</li><li>Significant hands-on experience in application architecture / design, software development, and testing, preferably in an Agile environment within a professional environment.</li><li>Minimum 10 years of proven experience using Java, React, Vert.x, Spring, Spark, Postgres, Ignite, Restful APIs, Redis, Kafka. </li><li>Strong engineering and professional leadership skills.</li><li>Demonstrated ability to lead, partner, and collaborate multi-functionally across many engineering teams.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Global Merchant Services Technology - Senior Software Engineer

Title: Adjunct Instructor – Water Quality Technology Instructor
Required Documents Needed to Upload at Time of Application: • Resume • Unofficial Transcripts
Position Summary: To provide quality instruction for student learning and to maintain a positive learning environment. The major emphasis will be placed on teaching and evaluating students and assisting students as they learn and master course learning outcomes.
Department: Natural &amp; Behavioral Sciences
Duties and Responsibilities: 1. Facilitating instruction as assigned and as outlined in the course descriptions and course syllabi
2. Supervising the study and learning activities of students assigned to the specific section(s)
3. Regularly and frequently evaluating and reporting the academic progress of students
4. Demonstrating knowledge of services, regulations, and procedures as defined in the Adjunct Faculty Handbook
5. Submitting grades and attendance as the instructors of record
6. Communicating with students and other faculty using the College email messaging system
 Required Qualifications: • minimum a master’s degree in their teaching field or have completed at least 18 graduate semester hours (or equivalent) in their teaching field and hold a master’s degree from a regionally accredited college/university or • an associate’s degree in their teaching field or closely related field from a regionally accredited college/university and three years’ work experience in the field
 Availability/Closing Date: This posting is not a guarantee of an open position. Applications for adjunct faculty positions are accepted on a continuous basis and reviewed by the department when openings become available. Future teaching assignments are on a term-by-term basis, which may include fall, spring and summer. Postings close yearly on January 31; to maintain your application within the system, you will need to re-apply each year.
 Special Instructions to Applicants: To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.
Pellissippi State Community College is an EEO/AA/Title VI/Title IX/Section 504/ADA employer
If you have any problems or questions please contact Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at <a href="mailto:recruiting@pstcc.edu" target="_blank">recruiting@pstcc.edu</a>.
If you are interested in this position, click on the link to the top “right” to apply.
 #mrp

Motlow State Community College


      Adjunct Instructor-Water Quality Technology Instructor
    

We're AutoNation - the biggest and most renowned automotive retailer in America, and a proud member of the Fortune 150. But that's just the beginning. We're in the midst of an incredible multi-year digital transformation that's set to revolutionize the industry. At AutoNation, we're not just interested in keeping up with the times - we're dedicated to leading the charge. We're passionate about innovation and pushing the boundaries of what's possible, all while keeping our customers, coworkers, and communities in the driver’s seat. We believe that together, we can create a brighter future for everyone. So what do you say? Are you ready to be part of something big? An engineer, able to perform independently, applying technical expertise in one or more disciplines that support the organization’s technology infrastructure. Job Responsibilities:<ul><li>Builds new components of the infrastructure within their area of expertise to meet requested needs or needs they may have identified, in consideration of the current and future architecture. Adds new components to a blueprint, documents them effectively, and directs the testing and implementation of changes.</li><li>Participates in infrastructure planning and provides insight into the future of their area of technology.</li><li>Promotes technical standards and supports migration efforts to the future infrastructure.</li><li>Manages the product lifecycle for a component of the infrastructure to assure operational availability; specifies changes for implementation; gathers data; and analyzes capacity and performance.</li><li>Analyzes the current state of the infrastructure and identifies opportunities for improvement. Contributes to changes to established blueprints, documents them effectively, and executes the implementation of changes in their area(s) of responsibility.</li><li>Is responsible for problem management for installed technical solutions within their area of responsibility; analyzes a chain of events, identifies root cause, and applies technical knowledge, following established procedures and standards.</li><li>Proactively recommends required maintenance and upgrades as appropriate.</li><li>Continuously updates knowledge databases, including lessons learned from problem management.</li><li>Initiates and supports the implementation of new technologies for their area of the infrastructure.</li><li>May lead or mentor more junior staff.</li><li>Participates in on-call rotations as needed.</li></ul>Technical Expertise:<ul><li>Demonstrates an in-depth knowledge of one key component of the infrastructure, including its impact on other technologies.</li><li>Maintains thorough understanding of current and future infrastructure architecture.</li><li>Maintains an industry awareness of new developments in their area of expertise.</li><li>Provides technical coaching to other staff members, assisting them resolve technical issues.</li></ul>Requirements: • Minimum of 10 years’ routing and switching experience required. • Minimum of 5 years’ experience designing, implementing and supporting firewalls desired. • Minimum of 5 years’ experience implementing and supporting F5 Load Balancers desired.AutoNation is an equal opportunity employer and a drug-free workplace. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Sr. Network Engineer

ABOUT ROCKET LABRocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more. &nbsp;Join our pioneering team and launch your career to new heights!IT&nbsp;Rocket Lab’s IT team is responsible for how our global teams access information and run operations across our computer systems, networks, and devices. Our hardworking IT team is a group of flexible problem-solvers working in a fast-paced environment but who also thrive under the challenge of supporting all of our proprietary systems and people, from finance to launch operations.SENIOR IT SUPPORT SPECIALISTBased onsite at Rocket Lab's Albuquerque, NM facility, the Senior IT Support Specialist, will work closely with the IT Support Team Lead, managing the IT Service Desk queue and carrying out the day-to-day Service Desk functions required to provide the efficient delivery of IT services. Effective communication and world class support is vital to the success of this role.You'll have the opportunity to provide instruction, guidance, and technical support to the different teams at Rocket Lab to deliver and support IT systems through efficient management of the IT Service Desk. &nbsp;This is carried out via on site desktop support, phone, IM, and email. You'll also be responsible for ensuring that systems are compliant with applicable standards to maintain robust information security in accordance with PSR and NIST 800-171.WHAT YOU'LL GET TO DO:<ul><li>Provide quality IT support and service by interacting positively with our staff, answering inquiries, and effectively handling complaints.</li><li>Is an expert in finding a way to say yes.</li><li>Track and update support desk Incident, Request, Problem, and Change, Project tickets, and other documentation.</li><li>Provide assistance, training and guidance to new starters. Help identify ways that we can improve our onboarding process and experience.</li><li>Helps with problem research and documentation to provide workarounds and fixes.</li><li>Enable on time delivery of Production and Launch services through provision and support of IT systems and services.</li><li>Provide assistance, training and guidance to new starters.</li><li>Report on any new business requirements.</li><li>Participate in the Continuous Improvement Process; the ongoing effort to improve our service, IT Systems, and processes.</li><li>Assist in the development of new systems and networks.</li></ul>YOU'LL BRING THESE QUALIFICATIONS:<ul><li>High school diploma or GED and 5+ years of experience in an IT support or service role.</li><li>Basic understanding and experience in following a framework for service delivery such as ITIL.</li><li>Experience / knowledge of at least 2 or more of the below:<ul><li>Windows and/or Linux desktop operating systems.</li><li>Windows and/or Linux server (Ubuntu/Debian) enterprise environments.</li><li>virtualization technologies, public / private cloud.</li><li>Active Directory and Group Policy.</li><li>Database and reporting technologies: MS SQL, Power BI, MySQL, Tableau, etc</li><li>Modern web-based applications including hosting, troubleshooting, security, etc.</li><li>Security frameworks and technology: ISO 27001, NIST 800-171, IPSEC, SSL VPNs, firewalls, etc.</li><li>Cloud based technologies: Azure, AWS, O365, etc.</li></ul></li></ul>THESE QUALIFICATIONS WOULD BE NICE TO HAVE:<ul><li>Strong organization skills with the ability to delegate tasks, set clear goals, and deadlines.</li><li>Experience working in a high tech fast paced industry such as semi-conductor or aerospace industries supporting hardware/software engineers, labs and manufacturing.</li><li>Excellent verbal and written communication skills.</li><li>Excellent problem solving and analytical skills – able to see the big picture, make connections and appropriate decisions.</li><li>Outstanding attention to detail.</li><li>Ability to communicate and present complex and technical concepts and ideas to a general audience.</li><li>Being an exceptional multitasker, displaying excellent time management skills and ability to work under pressure.</li></ul>ADDITIONAL REQUIREMENTS:<ul><li>Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus.&nbsp; &nbsp;</li><li>Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing.&nbsp;&nbsp;</li><li>Must be physically able to commute to buildings&nbsp;</li><li>Occasional exposure to dust, fumes and moderate levels of noise.&nbsp;</li></ul>WHAT TO EXPECT&nbsp;We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.&nbsp;&nbsp;&nbsp;Important information:FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Biow at <a href="mailto:g.biow@rocketlabusa.com.This" target="_blank">g.biow@rocketlabusa.com.This</a> dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.&nbsp; These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.&nbsp;Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.&nbsp; For more information on these Regulations, click here&nbsp;ITAR Regulations.

Rocket Lab

Senior IT Support Specialist

ABOUT ROCKET LABRocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more. &nbsp;Join our pioneering team and launch your career to new heights!WHAT YOU'LL GET TO DO:The Senior IT Support Specialist, works closely with the IT Client Services Team Lead, and Warkworth Composites Complex (WCC) site Manager. You will be the sole support person for on-site IT Infrastructure (clients, servers and network) for the staff and Launch Engineers/ Technicians at our Warkworth Composites Complex (WCC). You will also be required to provide Launch Operation support during Launch periods.When not directly supporting the site, you will be required to help to manage the IT Service Desk queue, carrying out the day-to-day functions required to provide the efficient delivery of IT services to Rocket Lab. You will also be first point of contact for any onboarding of new hires to ensure they are setup and productive from day one. Effective communication and world class support is vital to the success of this role.The Senior IT Support Specialist provides instruction, guidance, technical support and documentation to the different teams at Rocket Lab to deliver and support IT systems through efficient management of the IT Service Desk. This is carried out via on site desktop support, phone, IM, and email. Ensure that systems are compliant with applicable standards to maintain robust information security in accordance with PSR and NIST 800-171.YOU'LL BRING THESE QUALIFICATIONS:<ul><li>2+ Years’ experience in a support or service role.</li><li>Has a basic understanding and has experience in following a framework for service delivery such as ITIL.</li><li>Experience with most and some knowledge in at least one of:<ul><li>Windows and/or Linux desktop operating systems.</li><li>Windows and/or Linux server (Ubuntu/Debian) enterprise environments.</li><li>Virtualization technologies, public / private cloud.&nbsp;</li><li>Active Directory and Group Policy.</li><li>Understanding of networking infrastructure.</li><li>Security frameworks and technology: ISO 27001, NIST 800-171, IPSEC, SSL VPNs, firewalls, etc.</li><li>Cloud based technologies: Azure, AWS, O365, etc.</li></ul></li><li>Strong organization skills with the ability to delegate tasks, set clear goals, and deadlines.</li><li>Excellent verbal and written communication skills.</li><li>Excellent problem solving and analytical skills – able to see the big picture, make connections and appropriate decisions.</li><li>Outstanding attention to detail.</li><li>Ability to communicate and present complex and technical concepts and ideas to a general audience.</li><li>Maintains confidence and protects operations by keeping information confidential.</li><li>Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.</li><li>Being an exceptional multitasker, displaying excellent time management skills and ability to work under pressure.</li></ul>ROCKET LAB EMPLOYEE BENEFITS:&nbsp;&nbsp;<ul><li>The opportunity to work on innovative and ground breaking technology&nbsp;</li><li>An employee stock purchase program&nbsp;</li><li>Access to world leading experts to develop your career&nbsp;</li><li>Unlimited barista coffee, fruit, and snacks&nbsp;</li><li>Rocket Lab merchandise - T-shirts, mission patches etc.&nbsp;</li><li>Discounted health insurance with Southern Cross&nbsp;</li><li>Additional parental leave entitlements&nbsp;</li><li>A vibrant team culture with social activities throughout the year&nbsp;</li></ul>If the above sounds like you,&nbsp;apply now!STAND OUT in your application:To increase your chances of being shortlisted for this position, please provide your CV and Cover Letter in PDF format only, and quote the value of a TXT record under the public job reference number subdomain of our domain (i.e. #.rocketlabusa.com). You can find the public job reference number on <a href="https://www.rocketlabusa.com/careers" target="_blank">https://www.rocketlabusa.com/careers</a>WHAT TO EXPECT&nbsp;We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.&nbsp;&nbsp;&nbsp;Important information:FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Biow at <a href="mailto:g.biow@rocketlabusa.com.This" target="_blank">g.biow@rocketlabusa.com.This</a> dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.&nbsp; These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.&nbsp;Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.&nbsp; For more information on these Regulations, click here&nbsp;ITAR Regulations.

ABOUT ROCKET LABRocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more. &nbsp;Join our pioneering team and launch your career to new heights!WHAT YOU'LL GET TO DO:The Senior IT Support Specialist, works closely with the IT Client Services Team Lead, and LC1 site Manager. You will be the sole support person for on-site IT Infrastructure (clients, servers and network) for the staff and Launch Engineers/ Technicians at our remote Launch site at Mahia. You will also be required to provide Launch Operation support during Launch periods (days/ nights/ weekends).When not directly supporting the site, you will be required to help to manage the IT Service Desk queue, carrying out the day-to-day functions required to provide the efficient delivery of IT services to Rocket Lab. You will also be first point of contact for any onboarding of new hires to ensure they are setup and productive from day one. Effective communication and world class support is vital to the success of this role.The Senior IT Support Specialist provides instruction, guidance, technical support and documentation to the different teams at Rocket Lab to deliver and support IT systems through efficient management of the IT Service Desk. This is carried out via on site desktop support, phone, IM, and email. Ensure that systems are compliant with applicable standards to maintain robust information security in accordance with PSR and NIST 800-171.YOU'LL BRING THESE QUALIFICATIONS:<ul><li>2+ Years’ experience in a support or service role.</li><li>Has a basic understanding and has experience in following a framework for service delivery such as ITIL.</li><li>Experience with most and some knowledge in at least one of:<ul><li>Windows and/or Linux desktop operating systems.</li><li>Windows and/or Linux server (Ubuntu/Debian) enterprise environments.</li><li>Virtualization technologies, public / private cloud.&nbsp;</li><li>Active Directory and Group Policy.</li><li>Understanding of networking infrastructure.</li><li>Security frameworks and technology: ISO 27001, NIST 800-171, IPSEC, SSL VPNs, firewalls, etc.</li><li>Cloud based technologies: Azure, AWS, O365, etc.</li></ul></li><li>Strong organization skills with the ability to delegate tasks, set clear goals, and deadlines.</li><li>Excellent verbal and written communication skills.</li><li>Excellent problem solving and analytical skills – able to see the big picture, make connections and appropriate decisions.</li><li>Outstanding attention to detail.</li><li>Ability to communicate and present complex and technical concepts and ideas to a general audience.</li><li>Maintains confidence and protects operations by keeping information confidential.</li><li>Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.</li><li>Being an exceptional multitasker, displaying excellent time management skills and ability to work under pressure.</li></ul>ROCKET LAB EMPLOYEE BENEFITS:&nbsp;&nbsp;<ul><li>The opportunity to work on innovative and ground breaking technology&nbsp;</li><li>An employee stock purchase program&nbsp;</li><li>Access to world leading experts to develop your career&nbsp;</li><li>Unlimited barista coffee, fruit, and snacks&nbsp;</li><li>Rocket Lab merchandise - T-shirts, mission patches etc.&nbsp;</li><li>Discounted health insurance with Southern Cross&nbsp;</li><li>Additional parental leave entitlements&nbsp;</li><li>A vibrant team culture with social activities throughout the year&nbsp;</li></ul>If the above sounds like you,&nbsp;apply now!STAND OUT in your application:To increase your chances of being shortlisted for this position, please provide your CV and Cover Letter in PDF format only, and quote the value of a TXT record under the public job reference number subdomain of our domain (i.e. #.rocketlabusa.com). You can find the public job reference number on <a href="https://www.rocketlabusa.com/careers" target="_blank">https://www.rocketlabusa.com/careers</a>WHAT TO EXPECT&nbsp;We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.&nbsp;&nbsp;&nbsp;Important information:FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Biow at <a href="mailto:g.biow@rocketlabusa.com.This" target="_blank">g.biow@rocketlabusa.com.This</a> dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.&nbsp; These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.&nbsp;Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.&nbsp; For more information on these Regulations, click here&nbsp;ITAR Regulations.

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