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<h4>Thanks for your interest in Children's Mercy!</h4>Do you envision finding a meaningful role with an inclusive and compassionate team? At Children’s Mercy, we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serve. Our employees make the difference, which is why we have been recognized by U.S. News &amp; World Report as a top pediatric hospital, for eleven consecutive years.Children’s Mercy is in the heart of Kansas City – a metro abounding in cultural experiences, vibrant communities and thriving businesses. This is where our patients and families live, work and play. This is a community that has embraced our hospital and we strive to say thanks by giving back. As a leader in children’s health, we engage in meaningful programs and partnerships throughout the region so that we can improve the lives of children beyond the walls of our hospital.<h4>Overview</h4>In partnership with the Sr. Department Administrator - Surgical Services, this position will have responsibility to design, develop, implement, and evaluate programs and resources across the professional departments that comprise surgical services. This position will identify opportunities for development and collaboration to leverage and maximize resource utilization while supporting the operational needs of faculty and APP practice. This position will report to the Director, Operations Support – Surgical Services.At Children’s Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity.Additionally, it’s important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children’s Mercy staff, we want to let you know that the seasonal influenza vaccine is a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. If you are selected for this position, you will be asked to supply your immunization records as proof of vaccination. If you and have any concerns about receiving these vaccines, medical and/or religious exemptions can be further discussed with Human Resources.<h4>Responsibilities</h4><ul><li>Communications and content development program point of contact across surgical services professional departments</li><li>Develop and implement high-quality programs, services, and activities to meet the stated operational goals across departments</li><li>Prepare and modify documentation and reports</li><li>Collaborates and supports Department Administrators and Operational Leaders within Surgical Services and across the health system relative to communication strategies and content development</li></ul><h4>Qualifications</h4><ul><li>Bachelor's Degree Preferrred and 3-5 years experience Administrative/Office Manager, Program Coordinator, Project Coordinator experience preferred or</li><li>Associate's Degree and 5-7 years experience Administrative/Office Manager, Program Coordinator, Project Coordinator experience preferred or</li><li>HS diploma or equivalent and 7 or more years experience Administrative/Office Manager, Program Coordinator, Project Coordinator experience preferred; accepted in lieu of a degree</li></ul><h4>Benefits at Children's Mercy</h4>The benefits plans at Children’s Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families. Learn more about Children’s Mercy benefits. <h4>Starting Pay</h4>Our pay ranges are market competitive. The pay range for this job begins at $28.20/hr, but your offer will be determined based on your education and experience.<h4>Remote Work/Work from Home</h4> This position is not eligible to work remotely, which means that the person hired will be required to work onsite at one of our Children’s Mercy locations and may not work from home.<h4>EEO Employer/Disabled/Vet</h4>Children’s Mercy hires individuals based on their job skills, expertise and ability to maintain professional relationships with fellow employees, patients, parents and visitors. A personal interview, formal education and training, previous work experience, references and a criminal background investigation all are factors used to select the best candidates. The hospital does not discriminate against prospective or current employees based on the race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry or veteran status. A drug screen will be performed upon hire. Children’s Mercy is smoke and tobacco free.<h4>Our commitment to Diversity &amp; Inclusion</h4>CM is committed to creating a diverse and inclusive workforce. Our patients and families come from all walks of life, and so do we. We know that our greatest strengths come from the people who make up our team so we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our hospital stronger and our patient care more compassionate.If you share our values and our enthusiasm for service, you will find a home at CM. In recruiting for our team, we welcome the unique contributions that you can bring, including education, ideas, culture, ethnicity, race, sex, sexual orientation, gender identity and expression, national origin, age, languages spoken, veteran status, color, religion, disability and beliefs.<h4>Need help finding the right job?</h4>We can recommend jobs specifically for you!Click here to get started.

Children's Mercy Kansas City

Strategic Communications Program Coordinator, Surgical Services

Marketing ManagerThe RoleA director of communications strategy blends deep understanding of all channel&nbsp;best&nbsp;practices, targeting strategies, creative insights, emerging&nbsp;technologies, consumer trends and relevant&nbsp;competitive activities to deliver communication plans designed to deliver effective, efficient, and&nbsp;resonant marketing experiences that speak&nbsp;directly to the interest, needs, and values of&nbsp;the audiences we serve.&nbsp;&nbsp;Additionally, as a Communications Strategy Director, you will be responsible for leading and coordinating marketing campaigns, &nbsp;multi-channel initiatives and creative development end-to-end supporting Fidelity’s institutional, intermediary and asset management efforts. This requires a self-starter and leader who thinks strategically and can influence and advance large bodies of work, with an eye on brand alignment, efficiency, quality, and business results. The Director will demonstrate strong collaboration, communication, attention to detail and problem-solving skills. The ideal candidate will have prior marketing communications and/or agency experience as well as a background working with the financial services industry.This individual will be covering a parental leave supporting the Brand and Enterprise Marketing Product Area. They will be a key player of the cross-functional marketing team, responsible for helping to drive various strategic programs and creative development efforts for our institutional, intermediary and asset management efforts.The TeamThe Comms Strategy team is a newer team and practice within Fidelity’s larger marketing organization. The team blends elements of traditional account management with building strategic communications plans, by channel, to create more targeted, effective marketing efforts that deliver on business objectives and proven value- delivering the highest quality experiences for our customers and prospective customers. At Fidelity, we embrace diversity of thought and experience. Our team thrives on a dedication to innovation which promotes a culture of continuous improvement.The Expertise and Skills You BringStrategic Expertise<ul><li>You demonstrate a deep understanding of business strategy and acumen and proven ability to translate that expertise into holistic communication strategies that drive economic value.&nbsp; </li><li>You have experience working in the financial services industry with a strong understanding of the competitive environment, and expertise in navigating the regulatory landscape and compliance requirements for marketing activities. </li><li>You have experience working with creative teams and fostering projects from strategy through concepting, production and delivery. </li><li>You are comfortable partnering with the Product Area team and Business Partners to identify strategic opportunities that will drive project understanding and spark ideation, bringing a valuable perspective on which data or inputs will strengthen the overall approach and relevant artifact. </li><li>You demonstrate initiative, creativity and proactiveness when an established framework needs to be customized to achieve a business goal and brings forward a recommendation or solve. </li><li>You have senior-level experience in business analysis, customer channel behavior insights and marketing to develop communication strategies aligned with and in support of business objectives. </li></ul>Organizational Influence<ul><li>You have outstanding relationship building and influencing skills with an ability to creatively handle differences of opinion and build trust in every interaction </li><li>You demonstrate ownership of comms strategy deliverables and are comfortable translating relevant information to the respective business partners, elaborating on items as needed. You are comfortable enforcing process and allocating tasks/items to team members when appropriate. </li><li>You have proven ability to effectively lead and navigate multiple large initiatives at the same time to drive customer and brand value.&nbsp; </li><li>You are comfortable flexing to a project-management mindset when it is time for the strategy to come to life in the form of marketing assets: ability to manage creative process, influence business partners as the work is socialized, and work with Project Management team and channel partners to stay on time and on budget. </li><li>You have excellent verbal and written communications skills and the ability to effectively structure and deliver presentations, champion recommendations, and influence decisions at all levels of management&nbsp; </li></ul>Leadership<ul><li>You are an authentic leader and culture carrier who inspires creativity and innovation, proactively develops and shares knowledge, and builds a culture of inclusion and continuous learning with a focus on associate growth while encouraging teams to deliver results and impact&nbsp; </li></ul><h4>Company Overview</h4>At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.<h4>Company Overview</h4>&nbsp; Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at FTSJobs.com(opens in a new tab). We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity Investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com(opens in a new tab).Fidelity’s hybrid working model&nbsp;(opens in a new tab)blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Fidelity TalentSource

Marketing Manager

Join the Clean Energy RevolutionBecome Communications Advisor, Integrated Communications Planning&nbsp;at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll partner with stakeholders across the company, develop integrated communications plans, establish key messages, create and manage plan deliverables and analyze performance. This position is part of the Integrated Communications Planning team. In this role, you will help drive effective, strategic communications and collaboration throughout Corporate Communications and the enterprise, serving as the “offensive coordinator” for planning, messaging and tactics to advance the organization’s mission and drive greater awareness of the Edison business.As an&nbsp;Advisor, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Organizes and schedules communication releases, monitors channels for feedback, and ensures that all content is consistent with the company's brand and voice</li><li>Supports effort with managing PR risks and crisis communications in conjunction with the central marketing leadership</li><li>Manages, monitors, and reports on the effectiveness of corporate communications efforts</li><li>Collaborates closely with agreed upon vendors to develop joint content strategies to maximize communication efforts</li><li>Helps capitalize on opportunities to tell success stories around major projects, specifically highlighting community investments and partnerships</li><li>Monitors the standard key messages/talking points created for management to use for primary corporate issues when in discussion with stakeholders; providing colleagues and clients with media relations advice and counsel, media training, news release writing, media distribution processes and media monitoring/issues tracking</li><li>Updates and contributes to databases of communications materials ensuring SCE's ability to deliver a fast response and plan appropriate engagement activities</li><li>Assists with critical communication material such as blogs, OPEDS, fact sheets, web copy, and other collateral in support of the company and its projects</li><li>Carries out media-specific key messages and Q&amp;A's, often in consultation with other members of the Public Affairs and Communications team, senior leaders and/or subject matter experts</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Seven or more years of experience in Corporate Communications within a corporate and/or agency environment. </li></ul>Preferred Qualifications<ul><li>Bachelors degree or higher in Communications, Marketing, Business, Journalism or related field.</li><li>Experience to gauge a campaign's effectiveness through data and analytics.</li><li>Project management experience.</li><li>Knowledge of AP Style.</li><li>Experience with internal and external communications, methodologies, tools and researching trends and technology.</li><li>Strategic problem solver with attention to tactical execution and detail.</li><li>Excellent writing, editing and verbal communications.</li><li>Ability to express complex thoughts and plans through PowerPoint presentations.</li><li>Ability to thrive in a fast-paced, dynamic environment.</li><li>Comfortability with ambiguity and demonstrated agility, with a sense of urgency to work under pressure on multiple projects.</li><li>Skill in linking communications plans to business outcomes and cross-company partnerships.</li></ul>Additional Information<ul><li>This position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.At SCE, we celebrate our differences. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Southern California Edison

Communications Advisor, Integrated Communications Planning

13-Mar-2025<h4>Direct Marketing Manager, External Relations</h4>Harvard Business School 68037BRPosition DescriptionThe Alumni Marketing &amp; Communications team is in search of a Direct Marketing Manager for the Development Communications team. Reporting to the associate director of Development Communications, the direct marketing manager serves as the project manager for all direct marketing appeal campaigns to HBS alumni. They work with the associate director and director of Development Communications to translate the overall integrated marketing strategy into an action plan each fiscal year with corresponding deliverables and deadlines. This involves assisting in the planning, preparation, and fulfillment of both print and email solicitations, and serving as the main point of contact for internal stakeholders and partners regarding day-to-day appeal strategy and execution questions.&nbsp;This role is responsible for other duties as assignedBasic Qualifications<ul><li>BA/BS required</li><li>At least 5+ years of relevant experience in marketing and communications and/or fundraising/development experience is required</li></ul>Additional Qualifications and Skills<ul><li>Proven, high-level project management experience, including the ability to manage work involving multiple stakeholders from various departments</li><li>Solid knowledge of annual giving and experience with direct marketing (mail, email, and social media) strategy, execution, and analytics</li><li>Must be a team player and have excellent written and verbal communication skills</li><li>Possess superb attention to detail, and the ability to multi-task and balance priorities with ease</li><li>Computer skills: Excel and Salesforce Marketing Cloud experience required; familiarity with Advance or other alumni database platforms, social media platforms, Workfront, and Adobe suite preferred</li></ul>Additional InformationThis is a hybrid position which we consider to be a combination of remote and onsite work at our Boston, MA based campus. HBS expects all staff to be onsite a minimum of 3 days per week and departments provide onsite coverage Monday – Friday. Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice. We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role. A cover letter is required to be considered for this opportunity. Harvard Business School will not offer visa sponsorship for this opportunity. Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here <a href="https://www.hbs.edu/employment" target="_blank">https://www.hbs.edu/employment</a>.About UsFounded in 1908 as part of Harvard University, Harvard Business School is located on a 40-acre campus in Boston. Its faculty of more than 250 offers full-time programs leading to the MBA and PhD degrees, as well as more than 175 Executive Education programs, and Harvard Business School Online, the School’s digital learning platform. For more than a century, faculty have drawn on their research, their experience in working with organizations worldwide, and their passion for teaching, to educate leaders who make a difference in the world. The School and its curriculum attract the boldest thinkers and the most collaborative learners who will go on to shape the practice of business and entrepreneurship around the globe.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionCommunications Department Office LocationUSA - MA - Boston Job Code405004 Comm Professional (N) Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade056DepartmentExternal RelationsUnion55 - Hvd Union Cler &amp; Tech Workers Time StatusFull-time Pre-Employment ScreeningEducation, IdentityCommitment to Equity, Inclusion, and BelongingHarvard University views equity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify this excellence while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-KC1

Harvard University FAS Human Resources

Direct Marketing Manager, External Relations

Astound Broadband, the sixth-largest cable operator in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.&nbsp; Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.Job Summary:The Email Marketing Operations Manager is responsible for managing and maintaining Astound’s Cloud-Based Email Marketing Platform (Oracle Eloqua) – database structure, inbound/outbound data feeds, subscription centers, and data hygiene, partnering with cross-department teams; managing a library of automated customer journey emails (triggered &amp; transactional), and supporting existing and implementing new fully-automated Customer Lifecycle programs. The Email Marketing Operations Manager will work closely with all members of the Email Marketing team, coordinate with larger Digital Marketing and Omni-Channel teams, as well as corporate and field marketing teams and vendors, as required, to provide excellent service to all internal stakeholders.Responsibilities:<ul><li><ul><li>Act as primary point of contact for email marketing campaigns assigned and work with internal stakeholders, including corporate and local marketing teams, in a consultative and production capacity for those campaigns.</li><li>Understand campaign goals and document major requirements, work on asset development, using an Email Template component Library (graphics and HTML code snippets) to ensure clear UX and design consistency within brand guidelines.</li><li>Partner with external vendors and other departments (IT, Data Warehouse, Billing, Operations, and more), to execute Email Marketing Automation strategy and its supporting tactics, according to the approved Annual and Quarterly Business Plans, to launch new or optimize existing fully automated Email Marketing programs – Customer Lifecycle Programs – for B2C and B2B organizations.</li><li>Manage and maintain Eloqua’s relational (SQL) database, including its expansions/changes, ensuring data integrity and correct logical connections between relational tables, new inbound/outbound data feeds, up-to-date subscription centers, and regular data hygiene activities.</li><li>Develop templates and campaign canvas in Eloqua while taking a holistic approach to manage campaigns, build an appropriate audience segmentation, obtain approvals, deploy, and provide performance metrics.</li><li>Create, maintain and distribute various performance reports in Data-Visualization Software like Tableau, Looker Studio, and GA4.</li><li>Analyze performance of the Customer Lifecycle Programs and proactively bring up innovative ideas and actionable optimization steps to enhance marketing efficiencies to improve ROI.</li><li>Manage and maintain a library of automated customer journey emails (internal triggered and transactional), as well as partner with other Customer Journey stakeholders to help them manage specific product-related T&amp;T emails, sent by 3rd party vendors.</li><li>Other duties as assigned.</li></ul></li></ul>Requirements / Qualifications:&nbsp;Education:<ul><li>Bachelor’s degree in Digital Marketing, Integrated Marketing, Business, Computer Science, Information Technologies, or related field.</li><li>Master’s Degree in Business (MBA) or related field is strongly preferred.</li><li>PMI Certification is preferred.</li></ul>Experience:<ul><li>3-5 years of direct Digital Marketing and specifically, Email/Digital Marketing Automation experience, developing end-to-end omni-channel Customer Lifecycle Automation programs for a mid- to large national brand.</li><li>3+ years of experience with Statistics and Data-Visualization Software (Tableau, Looker Studio, GA4) is a plus.</li><li>Demonstrated experience working with leading marketing automation platforms (e.g., Oracle Marketing Cloud, Salesforce Marketing Cloud, HubSpot, etc.) and their features and capabilities to build complex workflows and creating automated email sequences triggered by specific customer actions.</li><li>Prior experience with building automated data feeds between various siloed internal/external data sources and systems.</li></ul>Knowledge, Skills and Abilities:<ul><li>Strong Project Management (Asana), time management, collaboration and communication skills.</li><li>Basic image editing skills (Adobe Photoshop, InDesign, Canva, etc.)</li><li>Ability to develop end-to-end automated programs, from conceptualizing/ideation to documentation development to a hands-on involvement in the build-out process and launch.</li><li>Highly proficient with SQL and have experience with Business Intelligence tools (e.g. Tableau).</li><li>Have a deep understanding of underlying principles and technical, as well as, contextual parameters influencing Email Deliverability (e.g., Sender’s Score, email authentication, compliance, list quality, send volume and frequency, etc.).</li><li>Working knowledge of CAN SPAM, Privacy Policy, and ISP for email marketing and list management is preferred.</li></ul>Proficient in the utilization of all the Microsoft Office Suite programs, including, but not limited to MS Word, PowerPoint, Outlook and Excel.We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time positionBase Salary: The base salary range in NY, MD, DC, MA, IL, CA and WA for this position is $90,000 - $100,000, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to NY, MD, DC, MA, IL, CA and WA and may not be applicable to other locations.Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Astound Broadband

Astound

Manager Email Marketing

<h3>Job Description:</h3><h3>The Role</h3>As a Director, Communications Management within the Workplace Investing Communications &amp; Education (WI C&amp;E) organization, you will lead a team of Sr. Communications Project Managers (CPMs) who help Fidelity's clients deliver critical information to their employees, retirees and other participants by developing and delivering best-in-class communication materials through a variety of channels.The ideal candidate will effectively coach their team on project management skills, quality execution and consultation with clients to highlight our value proposition and increase client satisfaction. This role must build strong relationships with internal business partners and influence others to provide support and assist with issues. This role requires client interaction periodically to support CCs, help resolve issues and compliance monitoring. The ideal candidate will bring innovative ideas to the group, be willing to try new things and lead broad-based initiatives.<ul><li>Leading, coaching and developing a high performing team; provides continuous feedback.</li><li>Foster an inclusive environment that values and rewards contributions, drive, initiative, and achievement of results.</li><li>Work closely with other C&amp;E leaders in service of clients, participants, associates, partners, and the firm.</li><li>Reviewing key performance indicator metrics and trends to ensure that satisfaction, risk and quality is optimally managed; drives action plans and holds teams accountable for results.</li><li>Supervising registered representatives.</li></ul><h3>The Expertise and Skills You Bring</h3><ul><li>Bachelor’s Degree – Required or equivalent with 10-12 years of experience</li><li>Management experience is preferred</li><li>Experience in employee benefits communication and/or financial services preferred</li><li>Series 7, 63 and 24 licenses required</li><li>Strong leadership, facilitation, influencing, decision-making and team building skills</li><li>Collaboration and partnership focus</li><li>Client servicing skills and experience</li><li>Change management experience</li><li>Ability to manage a team across multiple geographical locations</li><li>Highly organized and able to prioritize and multi-task in a fast paced, matrix management environment</li><li>Excellent communication and interpersonal skills</li><li>Confident, polished professionalism and an executive presence in front of clients and key business stakeholders</li><li>Ability to create / share strategic thinking and consult with senior leaders</li></ul><h3>The Team</h3>The Director, Communications Management position exists within Fidelity’s WI C&amp;E business unit. C&amp;E provides consulting, content development, and delivery services for business partners, prospects, plan sponsors, and their participants across all market segments.This role leads a team of Sr. Communications Project Managers. The Sr. CPM is responsible for developing custom educational materials/campaigns and managing the production workflow of WI communication materials for Strategic clients. The Sr. CPM will develop insight and understanding of the client’s communication strategy as well as provide communications and production consultative support and recommendations to the Communications Consultant, Client Service Team and/or client. The Director drives client and participant satisfaction for Fidelity’s communication and education platforms, and proactively identifies and participates in strategic initiatives that will positively impact Fidelity and our clients.<h3>Certifications:</h3>Series 07 - FINRA, Series 24 - FINRA, Series 63 - FINRA<h3>Category:</h3>CommunicationFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Fidelity Investments

Director, Communication & Education

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Merchant Services (GMS) Marketing is dedicated to bringing buyers and sellers together and transforming how American Express is welcomed. GMS Marketing is responsible for partnering with GMS markets to drive profitable growth, accelerate Merchant acceptance and enhance the value of acceptance to Merchants and Card Members at scale. We focus on enhancing our relationships with millions of Merchants of all shapes and sizes, and our geographic purview includes many commerce hubs across the globe.This position provides an opportunity to be at the center of one of the highest priorities for American Express and Global Merchant Services: driving Vibrant Acceptance by growing the number of merchants that actively accept American Express and ensuring they feel the value in acceptance every day.This position sits on the U.S. Merchant Marketing team and is responsible for developing loyalty and product go-to-market strategies that target small, regional, national, and global merchants. &nbsp;We do this through multi-channel marketing strategies and through partnership with client managers in the field. This individual will own the U.S. Merchant Paid Media as well as a dedicated Email program. &nbsp;This role requires close collaboration and influencing with critical partners across the Amex Enterprise within Marketing, Client Management, Analytics and Marketing Operations, as well as several teams within the US Merchant Marketing organization. The ideal candidate must be able to operate in white space, creating impactful go-to-market strategies that showcase American Express value, drive growth, and increase engagement. ResponsibilitiesResponsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.<ul><li>Own the end-to-end Merchant Paid Media strategy and execution across always-on Media &amp; Enterprise-Wide Heat Moments, including ATL channels such as Programmatic, Search, and Social. &nbsp;Lead media creative development ensuring creative is communicating the value of American Express acceptance</li><li>Lead external media agency, working with a variety of agency stakeholders to lead media briefing, tactical plan development, media buying and planning, measurement, and finance</li><li>Partner with Analytics team to define media segmentation and targeting, and measure performance to optimize &amp; evolve media strategies </li><li>Develop best-in-class, data-driven marketing strategies and communications across owned channels to engage merchants and drive ongoing acceptance across the merchant lifecycle</li><li>Partner with product teams to develop the strategy &amp; execution plans for owned channel communications across the merchant lifecycle</li></ul>Qualifications<ul><li>5-7 years Media Agency experience or experience managing paid media and marketing channels required </li><li>Digital media experience with a strong track record of defining success, including outlining KPIs and optimization levers required </li><li>Strong strategic and thought leadership skills with a passion for innovation and bringing fresh ideas to the table</li><li>Strong project management skills, with the ability to independently move multiple projects forward in parallel</li><li>Proven analytical and strategic thinking skills as it relates to content development with the ability to leverage data to tell a compelling story.Strong attention to detail</li><li>Strong creative point of view; ability to clearly articulate creative feedback that ties to brand guidelines and business goals</li><li>Excellent partnership skills with the ability to collaborate across teams and functions</li><li>Strong written and verbal communications skills, with the ability to translate complex strategies &amp; results into clear content and presentations.Executive presence and the ability to communicate effectively at all levels of management</li><li>Comfort in white space, with proven ability to build actionable plans that drive learning &amp; results</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Manager-Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?American Express Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes, with small business being the largest customer segment.The Global Commercial Services Marketing team (GCSM) is responsible for making business membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. GCSM markets a breadth of products across charge, lending, co-brand, and corporate cards. It also markets small business banking and B2B solutions.This role will be required to work cross-functionally with key partners from across the enterprise including GCS Control Management Governance, Enterprise Communications &amp; MarTech Experiences (ECMX), Enterprise Digital &amp; Data Solutions (EDDS), Marketing Transformation Office and Technology to ensure proper control management.&nbsp;Key Responsibilities:<ul><li>Champion a culture of risk awareness and ongoing improvement within GCSM.</li><li>Facilitate the understanding and use of the risk governance framework through regular communication.</li><li>Enable and monitor the integration of changes in the Operational Risk framework.</li><li>Prepare and present detailed reports on Operational Risk Management (ORM) metrics, issue/finding status, trends, and outcomes.</li><li>Support the day-to-day internal and external exam management process, working with the GCSM and Enterprise functions (e.g., data request compilation, action implementation, and regulatory adherence).</li><li>Conduct independent root cause analyses focused on identifying underlying process vulnerabilities that require risk reduction measures to prevent potential Operational Risks (ORs), with a focus on the most common or high-risk issues and/or losses to prevent recurrence, and advise control design/ improvement.</li><li>Provide strategic direction to senior management on process risk issues and mitigation strategies.</li><li>Own and handle all BU RCSAs (Risk and Control Self-Assessment) to ensure they are accurately followed.</li><li>Support GCSM with design of controls and processes, including modifications to enhance processes/controls to improve proactive risk mitigations.</li><li>Be a key leader for sharing insights, better practices, themes, etc. across GCSM</li></ul>Minimum Qualifications:<ul><li>Positive “roll-up your sleeves” attitude, a proactive mentality, and a passion to win required.&nbsp;</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts.</li><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards.</li><li>Strong internal partner management and leadership skills with proven ability to influence &amp; negotiate.</li><li>Strategic, analytical, problem-solving mindset; ability to problem solve and make decisions or drive to fast resolution.</li><li>Critical thinker with the ability to continuously evolve marketing strategy based on data and analytics.</li><li>Exceptional oral and written communications skills</li></ul> Preferred Qualifications:<ul><li>Understanding of critical operational risk management lifecycle activities.</li><li>Previous people leadership experience with managing direct reports</li><li>Bachelor's Degree </li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director - Marketing Business Operations

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. The Digital Customer Growth team, within the US Consumer Marketing Group, is responsible for driving incremental revenue and Card member engagement through customer-centric strategies across proven Spend &amp; Lend driving treatments in Amex proprietary Digital channelsThe Sr. Analyst, Customer Growth Marketing-MYCA Spend will support the strategy and marketing execution of Cobrand spend treatments for our existing US Customer base across site and mobile. This individual will be focused on driving acquisition and revenue growth by developingcustomer-first strategies for personalized digital messaging. They will develop creative, conduct test and learn initiatives, analyze marketing performance to guide forecasting and strategy, and help to optimize the user experience and customer journey. This role will work closely with cross-functional colleagues in Marketing, MarTech, Compliance, and Analytics to deliver incremental value for our Card Members and for the business. The ideal candidate is a customer-centric marketer who is motivated by driving measurable results for the business, challenging the status quo, and collaborating with partners across the organization. The role requires a willingness to problem-solve with enterprise MarTech systems,leverage both analytical and creative skillsets, and balance competing priorities in a fast-paced, results-oriented environment.Core responsibilities include:<ul><li>Own end to end strategy and executionofMYCAweband mobile campaigns for Cobrand Spend treatments (Upgrade, Cross-Sell, and Supp), including creative development, placement strategy, and test design,with a laser focus on achieving or beating forecasted results.</li><li>Work as marketing lead alongside an agile marketing scrum team to efficientlyconceptualize, develop, analyze, and iterate on various A/B tests</li><li>Partner with analytics teams to understand channel performance, translate data into insights, andoptimize accordingly</li><li>Support the development of accurate and detailedchannel forecasts for Cobrand treatmentsand write thoughtful monthly reporting/commentary</li><li>Manage partnership with customer and cobrand counterparts to ensure alignment and consistency across all channels</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree or equivalent work experience</li><li>1-2 years of relevant experience in a marketing, analytics, or communications-based role</li></ul>Preferred Qualifications<ul><li>Solution-oriented mindset with ability to troubleshoot and problem solve issues across various MarTechsystems &amp; teams</li><li>Robust analytical skill set with the ability to identify trends in data and translate them into insights</li><li>Clear communicator who canarticulate treatment performance to peers and leadership in both written and verbal channels</li><li>Strong organizational skills and high attention to detail in a fast-paced, performance-driven environment</li><li>Team player with a positive attitude and strong relationship management skills, including the ability to influence cross-functionalstakeholders</li><li>Curious attitude with a will to learn and connect the dots between their work and the larger enterprise strategy</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Sr Analyst, Customer Growth Marketing-MYCA Spend

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?The US Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle.The US Membership Engagement teams sits nestled within US Customer Loyalty Marketing (USCLM) as a critical and foundational arm to deliver marketing on behalf of the enterprise to win the hearts, minds and wallets of our customers and deliver on the brand promise. As the Member Services Team, we bring membership to life for our customers with a focus on dining, travel and entertainment lifestyle verticals. We are passionate about delivering value that our Members love and need at the right moments.As the Senior Analyst for Dining Member Services, you will work closely with a Senior Manager to build new and scale existing series of marketing journeys aimed at dramatically moving the needle on customer engagement with AXP’s Dining/RESY benefitsand value. You will lead and support the execution of marketing campaigns (primarily in email and digital channels) as required to hit our engagement goals, ideate on new ways to bring to life our dining value, influence across teams to meet goals and work to ensure a consistent and compelling customer message across the dining journey. Moreover, you will be responsible for leading out on reporting efforts – sharing results, gleaning insights and using these to improve the efficacy of our marketing.This role is ideal for a customer-centric marketer who is driven to help deliver breakthrough campaigns that set a new standard for personalized marketing and driving results. As the Sr. Analyst in this role, you will collaborate with partners across the organization, including teams from Resy, Global Premium Products, Global Advertising &amp; Brand Management, Marketing Enablement and more. This role is for someone who brings a passion for dining, customer experience, strong organizational skills, attention to detail, flawless execution and a growth mindset to their work.Responsibilities:<ul><li>Support in the development and delivery of the dining roadmap and strategy</li><li>Manage end-to-end campaign execution and project management for new and existing customer-first marketing journeys for Dining/RESY, ensuring an integrated experience that drives benefit awareness and usage within targeted populations across channels</li><li>Execute marketing, ensuring a flawless and compliant customer experience – with a particular focus on email, digital channels and direct mail</li><li>Lead creative development by partnering with creative agencies to ideate breakthrough campaigns, manage creative approval process with MET partners, ensure accurate set up for successful deployment.</li><li>Own reporting processes – manage scorecard commentary, track and socialize campaign results, deliver insights and findings to improve evolving curriculum</li><li>Steer cross-functional team meetings to share updates, learnings, and marketing opportunities across key stakeholders</li><li>Collaborate closely with key team members across US Consumer Marketing Services, RESY, and Enterprise Marketing Platforms + Solutions</li><li>Maintain Resy Marketing Toolkit working with Resy, Premium Product, and GTM teams to ensure timely updates during product/benefit launches and refreshes</li></ul>Minimum Qualifications<ul><li>At least 2-3 years of marketing experience; experience with or strong interest in digital marketing (email) preferred</li><li>Highly motivated individual with a positive, can-do attitude and adaptability to change.</li><li>Creative thinker with a customer-first mindset.</li><li>Intellectually curious with a passion for dining and a drive to challenge the status quo.</li><li>Meticulous attention to detail to ensure seamless project delivery.</li><li>Self-starter with a proven ability to work independently and navigate ambiguity.</li><li>Strong problem-solving skills with a solutions-oriented approach.</li><li>Ability to manage multiple projects simultaneously, prioritize effectively, and operate autonomously.</li><li>Excellent verbal and written communication skills.</li><li>Skilled at building strong relationships and influencing internal partners.</li><li>Comfortable with deck building in PowerPoint, with an eye for design and storytelling.</li><li>Eager to learn and contribute to a high-profile, results-driven, and fun team.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for these positions. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

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